Information Security Manager

ABOUT US

Sorted is a refreshingly agile and data-driven software company, powering dynamic checkouts, carrier management, delivery tracking and automating returns management around the world. Through partnerships with some of the biggest global carriers and customer-obsessed retailers, Sorted transforms every delivery journey into a 5* customer experience.

Trusted by leading global retailers – such as ASOS, Asda and Lush – Sorted’s delivery experience platform fixes poor delivery choice, broken customer promises and disjointed post-purchase communication to increase customer happiness, drive loyalty and support retail growth.

With software now live in 17 countries, Sorted is recognised as one of fastest growing companies in Europe as named by the FT and one of the UK’s most successful digital businesses by Tech Nation’s Future Fifty, Europe’s leading late-stage growth programme. And, this year, we’re proud to have been recognised as one of the top ten most innovative retail technologies in BusinessCloud’s 2022 RetailTech 50 ranking. No one likes a show off, but we can’t not shout about that one.

We have ambitious plans, but a brilliant team of over 100 talented people. And we’re just getting started.

Our values guide our decisions, the way we work, our culture and the people we ask to join the team. We work hard, have fun and are united as a team when it comes to driving transformation forward – not just for our business, but transformation for the retail tech industry. We’re not afraid to make mistakes (we’d never learn if we didn’t) and we’re always looking to challenge ourselves. Our style is collaboration based on honesty, transparency and looking forward.

We’re working hard to make Sorted great; we know the roller coaster will continue but, with great people and an exciting roadmap in place, now is the time to be part of our story.

If you’re inspired by what we’re doing, are up for a challenge and share our vision, we’d love to hear from you.

Requirements

ABOUT THE ROLE

With big plans for 2022, we’re on the hunt for an Information Security Manager. They will own all aspects of establishing and maintaining the core security process and procedures as well as the appropriate business culture and risk management behaviours.

Reporting directly to the VP Enterprise Architecture and Business Enablement, , you will have the opportunity to provide clear vision and direction for information and Cyber Security operations and lead a programme of continuous improvement in response to changing security threats and risk, establish our core Information Security Management System and the attainment of appropriate security certifications such as ISO27001.

The day to day stuff:

No two days are ever the same at Sorted, and your role will be varied and diverse. The pace we move at also means priorities will change, so you’ll need to be comfortable with multitasking and shifting workloads. But when plans shift around, we work together to ensure you have fully support and clarity on expectations and deadlines.

• Development and maintenance of Information Security Management System and supporting procedures and practices

• Obtaining and maintaining key security accreditations, including ISO27001
• Representing Sorted to customers and external agencies in all security matters
• Supporting sales in aspects of security, including but limited to responding to RFP and tenders
• Overseeing all security incident response and reviews
• Supporting the development teams to build security at the core of the products

• Identification of Cyber monitoring requirements and establishing operational processes and procedures in conjunction with both the Automation and the Operations Teams.
• Establishment of business security risk management process that are embedded within the business and defined within the company ISMS.
• Core security principals are embedded within the development lifecycle, making security a core tenet of design and build
• Security operations is established within the operations team with appropriate tooling and response processes.
• Cyber risks are identified, and appropriate risk treatment has been applied/established

ABOUT YOU:

You should apply if:

• Demonstrable experience maturing InfoSec/Cyber Ops within a complex environment and taking ownership of a specific function.
• Experienced with policy writing, managing 3rd party relationships, evolving processes
• Have taken a least one SaaS business through process of successfully gaining ISO27001 accreditation.
• An understanding of cloud-tech security and B2B SAAS
• Experience of working with Architecture, Product Engineering, Operations and Automation teams

• Experience of working with external stakeholders such as 3rd party development partners, accreditors and security agencies

And it would be super great if:

• you know what it’s like to work in a scale up company and love the vibe (and sometimes chaos!)

Benefits

WHY YOU’LL LOVE WORKING HERE:

Aside from the role, the people, our culture and our mission, we have some other things that make Sorted a pretty awesome place to be. Here’s a few other things that our people love:

• Share our success: We know our success is a credit to our talented and hard-working people, so every Sorted employee has share options.
• Develop with Sorted: your development is our priority. Have a goal in mind? Share it with us and let us help you achieve it. On top of our ongoing training programmes, you can use your £200 annual development fund on any training courses of your choice. We guarantee you’ll learn loads, and develop both personally and professionally at Sorted too.
• Your well-being matters: Private Health for everyone that works here including optical and dental cover. We also give you Life Assurance, and everyone has access to our employee assistance programme.
• Generous holiday allowance: How does 40 days per year sound? How about an extra day for your birthday also? You got it!
• Supporting your family: We offer qualifying Sorted employees of all genders a generous 20 weeks of fully-paid time off to look after their new arrivals.
• Work isn’t somewhere where you go, it is something that you do: Our roles are remote-first (within the UK), but our awesome Manchester and London offices are always free, should you ever want to pop in for a day, a meeting, or a drink. We have well-stocked fridges!
• Our team: we’re an energetic, sociable and talented bunch who are super passionate about what we do, and determined to make a difference. We’re all in it together, we learn from each other, we’re genuine and we don’t have time for politics

Sorted wants applicants from all backgrounds and walks of life, we are an equal opportunity employer committed to creating an inclusive environment. If there is anything you need to help you participate fully in the interview process, we'd like to hear about that too, please just include it in your application.

Come join us!