Email Strategy Manager

Working at AtlassianAtlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.Your future teamOur Performance Messaging team is comprised of people with backgrounds in email and in-product messaging. We deliver business result by optimizing channel value and customer experience through error-free execution and scalable operations.We're hiring a Email Strategy Manager, reporting to Performance Messaging Manager. You will lead the email channel optimization with strategy to consolidate email programs and improve campaign performance. You will partner with business teams across Atlassian to identify optimization opportunities, provide messaging best practices recommendation, and scale the insights to similar programs. This job is remote-friendly.

What you'll do

• Oversee the email channel performance and improvement opportunities
• Strategize with partners to improve onboarding/activation and retention email programs campaigns by providing email strategy, best practices, and testing recommendations
• Collaborate with the Email Operations, Marketing Analytics and Marketing Operations when needed
• Work with different teams to deliver improvement through scalable processes
• Identify opportunities to improve revenue, production efficiency, and team collaboration

Your background

• Have 5 -7+ years of experience in managing email campaigns and strategy
• Have experience bridging the need of channel improvement and partners' goals
• Collaborate with large amount of partners and navigate through sometimes undefined roles and responsibilities
• Understand how best to implement complex customer contact strategies, segmentation, and governance and identify opportunities to improve
• Scale the learning from one program across all to create better customer experience and channel result

CompensationAt Atlassian, we tie our base pay ranges to role and level. In the United States, that means your base pay ranges will fall into one of three geographic pay zones depending on your location. Our current base pay ranges for new hires in each zone are:Zone A: $106,500 - 163,300Zone B: $95,850 - 147,000Zone C: $88,395 - 147,325Within each range, base pay is ultimately determined based on your skills, expertise, and experience. This role may also be eligible for benefits, bonuses, commissions, and/or equity.Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.#LI-RemoteOur perks & benefitsAtlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefitsto learn more.About AtlassianAt Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.To learn more about our culture and hiring process, visit go.atlassian.com/crh.