CSS Career Development Lead

Working at AtlassianAtlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.Atlassian's Customer Support Services (CSS) Talent Enablement team is looking for a Career Development Lead, reporting to the Sr. Manager of Talent Development, to define the CSS career development strategy. Working collaboratively with partners from our global People Team, Learning Enablement, Workforce Planning, and Operations Leadership, you will help design best-in-class approaches to career development. You will be part of a growing team and have the rare opportunity to re-imagine the Career Development experience for CSS.

What you'll do:

• Partner with CSS Leaders, the CSS Talent team, and the broader People team to translate organizational goals into impactful career programs and priorities.
• Partner with CSS Leaders and HR Business Partners to help employees explore their path for career and skills development, and discover and span their opportunity landscape
• Lead our work to enhance the environment and employee mindset for continuous growth to bring skills development and career development to life for our people every day.
• Leverage data and analytics to drive continuous improvement of the portfolio and to share a powerful narrative with key stakeholders on progress, outcomes, and risk
• Keep current on the latest thinking, latest research, and industry practices

Your background:

• You have 8+ years of delivering career development programs using a broad array of skills to ensure the delivery of measurable, high-value outcomes.
• You are passionate about career development and career readiness. You keep current on the latest thinking, latest research, and industry practices.
• You have solid expertise in creating high-quality and connected career development strategies that support a team-based global workforce,
• You have a customer mindset with the ability to set a strategic vision and drive large-scale programs to deliver on that vision.
• You have business storytelling skills, both verbal and written, with the ability to translate "HR speak" and data insights into an accessible narrative.
• You have a collaborative approach to quickly building relationships across different levels and departments.
• You have strong presentation skills and the ability to work closely with senior leaders and executive teams.

More about our teamYou'll be joining a growing CSS Talent Enablement team serving multiple regions globally. Our mission is to scale the Customer Support Services organization through business transformation. We break down big-picture objectives into measurable goals, delivering solutions and outcomes across our internal teams. We take the time to assess our impact and to carry learnings into the next opportunity.Our team is made up of responsible, curious, judicious, and humble collaborators who constantly invest in their growth. We work as a team, bring issues to the table, and open dialogue to achieve our collective outcomes. We are driven by empowerment and enablement, and pull the right information, people, and resources together to make impactful decisions and improvements. There is no challenge too large that we can't solve as one team!Our perks & benefitsTo support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.About AtlassianThe world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: to unleash the potential of every team.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our Candidate Resource Hub.