Certification Training Manager

Working at AtlassianAtlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.Your future teamAtlassian University is looking for a Senior Manager to oversee the credentialing function for our Atlassian Certification program. You will act in an expert capacity to grow our technical credentialing program into a high-demand program, evolve and modernize our credentialing functions ( e.g. exam development and management, re-certifications, psychometrics, R&D), ensure departmental progress and accountability, and manage team resources. You will also partner with our Atlassian University and Community teams on strategies and projects that further our vision to promote faster product adoption and provide tangible value and career advancement to our learners. It’s an exciting time to join Atlassian as one of our leaders to help us shape our Atlassian University business and future!

What you'll do

• Manage hands-on Atlassian University’s certification program; define performance goals for the team
• Support our 3-year vision to grow our cert business by designing and launching career-building credentialing and recognition (gamification) programs that develop brand champions through our Community
• Manage and refine our systems, policies, operational processes and vendors to support program excellence and deliver high customer satisfaction
• Manage the certification team by creating and supporting a workplace culture of caring, purpose, and results, providing exam development guidance and direction
• Ensure collaborative, strategic, and values-based decision-making that results in high team morale and cross-departmental engagement
• Stay on top of Atlassian product changes to keep our offerings aligned; cultivate your network across product teams, channel teams, and partner organizations
• Manage our quarterly/annual certification business planning, budget, purchase requisition processes, and expenditures

On Your First Day We’ll Expect You to Have:

• 10+ years in a managerial position growing a high-demand, tiered certification business
• 6+ years leading a team of exam development experts in cloud software or a related industry
• 6+ years experience turning strategy into execution to launch measurable, career-building certification programs
• Background in technical implementations/administered Atlassian solutions or similar SaaS products
• Success with aligning decisions with organizational goals and plans (backed by data), leading Agile teams, and working in fluid environments with high collaboration
• You will report to the head of Atlassian University

Our perks & benefitsTo support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.About AtlassianThe world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: to unleash the potential of every team.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our Candidate Resource Hub.