Technical Account Manager German Speaking

Working at AtlassianAtlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.Our Technical Account Management team is a globally distributed team of Atlassian Solutions Advisors who are passionate about customer success. As a part of the team, you'll engage with enterprise organizations with some of the most complex challenges, and help them deliver a delightful solution to users. TAMs are the trusted advisor whom customers can rely on to help them get the most out of Atlassian products and attain their ideal solution for team collaboration.We're hiring a Technical Account Manager, reporting to TAM Manager in EMEA region (Advisory Services).Technical Account Managers (TAMs) guide our largest customers to build and deliver outstanding value to their business with our products. TAMs are technology and process champions, demonstrating expertise to frame the customer's strategic direction, and then orchestrating customer teams past their hurdles, so they may achieve their desired outcomes. As a TAM, you will deliver value through prescriptive insights and methodologies - whether the customer is establishing an Agile product delivery methodology, optimizing Developer Tools automation, building new Collaboration communities, or improving IT services.

What you'll do:

• You'll cut across multiple technical subject areas and customer roles to guide the implementation, integration, and expansion of the customer's Atlassian solution investment.
• You'll also reach into all parts of Atlassian to advocate for the user's cause and facilitate a deeper level of engagement with the customer
• You will help our strongest promoters showcase their successes to their peers, and serve as the tip of the spear in growing the reach of our technologies for new use cases and markets.

Your background:

• You've worked with large customers in a consulting or technical expert capacity or within large-scale development organisations that exposed you to the concepts and challenges of building software at scale.
• You have passion and knowledge of the Atlassian Products or similar products
• You're familiar with the principles of Agile, Agile at scale and lean development methodologies, DevOps and ITSM
• You have 5+ years of experience with IT infrastructure and governance and important business process management
• You're interested in working creatively with customers to understand requirements and implement solutions, including change management and technical engagement delivery
• You're proficient with the German language

Travel requirements:

• Typically up to 30% and some international travel may be required

Our perks & benefitsTo support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.About AtlassianThe world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: to unleash the potential of every team.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our Candidate Resource Hub.