SIEM Engineer (LogRhythm) | Remote, USA

At Optiv, we’re on a mission to help our clients make their businesses more secure. We’re one of the fastest-growing companies in a truly essential industry. Join us.Who we are looking for: The SIEM Engineer will engage in vendor management, break-fix, platform management, log sources on-boarding, visualizations, reports, rules creration and tuning for the LogRhythm platforms. This position is part of Optiv Security’s 24x7x365 Security Operations Center as a member of the Managed Security Services (MSS) team. The engineer will be responsible for creation of procedures, implementation of processes and development of SIEM Engineers for managing and maintaining security systems for client environments.  Experience and knowledge of SIEM and other Security Technologies is essential.  The candidate will work closely with Management, Principal Engineers, Senior Engineers, Solution Architects, Threat Analysts and other internal teams and clients to complete high profile, critical services to existing Managed Security Service clients.  Serve as a primary responder for Managed Security customer systems, taking ownership of client issues and tracking through resolution.

How you’ll make an impact:

• Act as a point of escalation for other Engineers (Associate SIEM Engineer) and provide guidance and mentoring.
• Assist with client transition and onboarding serve as primary point of contact for Managed Security Service clients.
• This will require documentation of Account Governance processes and responsibility for report generation and notification to senior leadership about potential client Service Level Agreement (SLA) issues.
• Explain and demonstrate how to use SIEM products to both technical and relatively non-technical personnel.
• Provide remote consulting services via interactive client sessions to assist with implementation of multiple product vendors and technologies.
• Implement, configure and maintain SIEM software and appliance-based products in large enterprise and Government environments.
• Develop, deploy and tune SIEM content such as correlation rules, dashboards, reports and models.
• Provide escalation support to Tier 1 for Authorized Support Customers, following processes and interacting appropriately with both customers and partners when required.
• The SIEM Engineer has no direct reports.

Qualifications for success:

• 1+ years professional experience managing and maintaining SIEM systems.
• Ability to deal confidently with complex technical problems.
• Willingnness to learn and support multiple SIEM vendor platforms.
• Basic understanding of correlation rules using security logs to detect malicious activity with high fidelity.
• Knowledge of security logging for Linux, Windows, major EDRs, Firewalls, & Active Directory.
• Some experience with installing and configuring SIEM platforms.
• The ability to aggregate and analyze logs from various deployed security devices.
• Some experience with creating custom: content, dashboards, reports, and alerts.
• Shift flexibility, including the ability to provide on call support (24/7) when needed.
• Ability to read and comprehend simple instructions, short correspondence, and memos. 
• Ability to write correspondence and to effectively present information in one-on-one or small group situations to customers, clients and other employees of the organization.
• Strong written and verbal communication skills are a must. 
• Preferred Qualifications
• Experience working with Internal and client Ticketing and Knowledge Base Systems for Incident and Problem tracking as well as procedures. (i.e., Jira, Confluence, ServiceNow etc.).
• General security knowledge (GIAC, CISSP, CCSE, CISA, HBSS, NSA, CEH, Cisco Security, Security +, or other security certifications).
• Knowledge of Linux and Windows Operating Systems.
• An understanding of a wide array of server grade applications such as: DBMS, Exchange, DNS, SMTP, IIS, Apache, SharePoint, Active Directory, Identity Management, Patch Management, LDAP, SQL, and others.
• Experience with various SIEM security products such as: Exabeam, Axureee Sentinel, QRadar, Nitro, Splunk, LogRhythm, Securonix, Elastic, RSA NetWitness, SumoLogic, and infrastructure components such as proxies, firewalls, IDS/IPS, DLP etc.
• Familiarity with DevOps

With Optiv you can expect:• A company committed to championing Diversity, Equality, and Inclusion through our Affinity groups including, Black Employee Network, Disabled Employee Network, Latino Employee Network, Optiv Pride (LGBTQIA+), Veterans Support Network, and Women's Network.• Work/life balance. We offer “Recharge” a flexible, time-off program that encourages eligible employees to take the time they need to recharge • Professional training resources, including tuition reimbursement• Creative problem-solving and the ability to tackle unique, complex projects• Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities. • The ability and technology necessary to productively work remote/from home (where applicable)If you are seeking a culture that supports growth, fosters success, and moves the industry forward, find your place at Optiv! As a market-leading provider of cyber security solutions, Optiv has the most comprehensive ecosystem of security products and partners to deliver unparalleled services. Our rich and successful history with our clients is based on trust, serving more than 12,000 clients of varying sizes and industries, including commercial, government, and education. We have the proven expertise to plan, build, and run successful security programs across Risk Management, Cyber Digital Transformation, Threat Management, Security Operations - Managed Services, and Identity and Data Management.Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law.