Senior Instructional Designer

Working at AtlassianAtlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.You will join our Atlassian University team at a really exciting time! Atlassian is growing rapidly year over year, and we want to scale intelligently while helping our customers unlock value from our products faster. This is an opportunity to play a major role in achieving that goal. We are a small but mighty team of top-tier professionals with diverse skills and work backgrounds. Our team is open, encouraging, located around the globe, and is all about providing outstanding training solutions to our customers!Atlassian University is seeking a Senior Instructional Designer to build highly technical training content for our rapidly growing customer base. Examples of customer-facing learning solutions include instructor-led training (ILT) for technical products, hands-on lab exercises, self-paced eLearning (video, infographics, interactive content), simulations, training webinars, or a new creative solution brainstormed by you.

What you'll do

• Define, design, develop, update, and maintain training courses for administrators, end-users, and everyone in between on Atlassian products
• Establish strongworking relationships with SMEs and partners to collaborate on content outlines, content creation, and other work
• Create learning experiences in different formats, includingInstructor-Led Training (ILT), self-paced training, workshops, and webinars
• Craft meaningful course interactions to increase retention or provide opportunities to apply new skills (including but not limited to knowledge checks, exercises, scripts, and storyboards)
• Build effective assessments to ensure learners have been adequately prepared to use Atlassian tools in their day-to-day roles
• Review and design content to support credentialing initiatives
• Use feedback and course evaluation data to improve training content and efficiency

Your Background

• At least 6 years of experiencedesigning and developing technical Instructor-led-training (ILT) for cloud software products
• A Bachelor's degree in instructional design, computer science, information science, or equivalent work experience in a high-tech SaaS environment
• Experience in the use of instructional design and agile methodologies to develop training content
• Experience craftingengaging, effective, modern learning content that supports and improves customer adoption of products
• Experience in managing course development projects from inception to completion
• Communicate abstract or technical information to both technical and non-technical audiences
• The ability to identify the best learning delivery formats for a specific set of learning goals
• Experience in working with a sandbox environment to develop hands-on-labsfor ILT courses
• Experience in using project plans and storyboards to scope and plan work
• Knowledge of Atlassian products such as Jira and/or Confluence
• Knowledge of ITSM and DevOps preferred

At Atlassian, we tie our base pay ranges to role and level. In the United States, that means your base pay ranges will fall into one of three geographic pay zones depending on your location. Our current base pay ranges for new hires in each zone are:Zone A: $135,000 - $207,000Zone B: $121,000 - $186,300Zone C: $112,000 - $171,900Within each range, base pay is ultimately determined based on your skills, expertise, and experience. This role may also be eligible for benefits, bonuses, commissions, and/or equity.Please see here for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.Our perks & benefitsTo support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.About AtlassianThe world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: to unleash the potential of every team.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.To learn more about our culture and hiring process, explore our Candidate Resource Hub.