Lead Researcher - Experience Platform

Working at AtlassianAtlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Australia and New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team.Your future teamAtlassian is searching for a Lead Researcher to join our growing team of research experts. Atlassian's mission is to unleash the potential of teams all over the world. Working with our Collaboration Platform teams, you will define and conduct program-level research that not only informs our ultimate mission but feeds the design, strategy and development of our products and platforms. You will join a smart, passionate global team of mixed methods researchers who work together to improve our craft and help Atlassian build better experiences for our customers.

What you'll do

• Report to a Research Manager and plan, prioritize and conduct program-level primary and secondary research using qualitative and quantitative methods and tools.
• Partner with teams such as product management, design, marketing, data science, and engineering to influence product and platform design decisions and direction.
• Collaborate with other research specialities to bring depth to your insights.
• Communicate research insights in credible, creative ways to help teams understand the needs of our customers.
• Provide craft thought leadership and develop our research practices across Atlassian.

Your background

• You will bring extensive hands-on experience designing and conducting user research. We expect to hear stories of how your research influenced product or platform roadmaps, informed design decisions and elevated the role of research in your organization.
• You will have an identifiable speciality in qualitative (and some quantitative) research methods and tools. We value your ability to be creative when thinking about the problems you and your research team are trying to solve.
• You will have expertise in data analysis and insights generation. We will look for engaging techniques for sharing informed, research-based opinions that scale insights across programs.

Our perks & benefitsTo support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.About AtlassianThe world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: to unleash the potential of every team.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our Candidate Resource Hub.