Working at AtlassianAtlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.Job SummaryAtlassian is looking for an Americas lead for our pre-sales Solutions Engineering (SE) team to lead and shape a rapidly growing team and key function within the Atlassian sales team.Atlassian's Solutions Engineering team partners with both our direct sales and channel sales teams to deliver technical expertise in the sales cycle and assist in qualifying and closing high value strategic opportunities, while shaping the customer's solutions purchasing decisions across the full Atlassian suite of products.
The RoleAs the Americas Solutions Engineering leader at Atlassian, you will need to understand how to optimally shape the activities of your team to best impact the business growth outcomes. Your primary responsibilities include but aren't limited to:
- Lead, grow, and manage the pre-sales team to work with the Sales team for achieving sales targets
- Develop strategies with the direct sales and channel sales team leaders to align SE team activity to best impact sales outcomes
- Establish key measures and outcomes for each individual team member and operationalize their path to achieving success
- Maintain a rigorous feedback loop with the product teams, and deliver a point of view on roadmap investment priorities
- Develop and deliver solutions-focused presentations of our offerings to executive decision makers within large customer organizations
- Speak publicly and evangelize Atlassian products at enterprise focused events
- Maintain a continuous resource plan to achieve results, and create a growth model that maps additional resource ask to new demands
The SE team's expertise is often critical to developing new solutions sales opportunities in our high growth business, and shaping the enablement and go to market perspective around such solutions. You will need to partner with a diverse set of stakeholders - direct sales, channel sales, field marketing, product marketing, and sales enablement - to best shape the areas of joint execution with each team. Given the broad demand for your team's time and expertise, you will need to negotiate prioritization of when and where SE assistance is best used with each team.
More About YouYou want to be a part of something big. You are up for the challenge of running a team within a fast growing organization and balancing the needs of the team with the needs of the business. You enjoy mentoring and inspiring your team within a growth mindset. Big customers, big projects and big products define this role. Between helping our customers find solutions to their real pain points and growing a world class solutions engineering team, nothing about this role is small. If you want to be a cog in a large and defined system, then this simply is not a job for you.Still reading? Then we ask that you have 10+ years experience interacting with customers and ideally 3+ years of time spent leading a team of high performing individuals. You should have good management skills being able to translate a plan into an agreed set of outcomes and measurements.Strong written and oral communication skills and ability to manage your time effectively are critical. Ideally, we're looking for someone with prior background in solutions selling to Software Development or IT leadership, and who understands the ecosystem of potential integrations and partnerships we would work with. Experience managing distributed remote teams is a plus. Really want to win us over? Tell us about your experience using Atlassian tools in the wild.
More About the TeamYou will manage a team of solutions rockstars who can speak to any customer technical and strategic fit for our products. The SE team is distributed across the Americas, and they guide customers through the execution of high profile product evaluations using in-depth knowledge of Atlassian products and industry best practices.This can take on many forms from product demonstrations, phone calls, email support, and occasional on-site visits. The SE team also acts as a feedback funnel directly to our product management teams, offering insights and recommendations gathered from their customer interactions.You will continue to evolve the SE team's craft around providing technical expertise in the sales cycle to qualify opportunities and close deals.The SE team interacts with Global 2000 companies everyday, working closely with our go to market teams to provide an Enterprise grade experience to our customers. We're a get s#$% done global team, built on Atlassian's core
values. If this mirrors how you want to work, then we are excited to have you join the team and help our company grow and change for the better.Up to 35% travel may be required for this role.
Pursuant to Atlassian policy, individuals must be fully vaccinated and submit proof of their vaccinated status to assume this role, subject to legal exemptions. Candidates must provide proof of their vaccinated status within 30 days of their start date. Please reach out to your recruiter if you have questions about this requirement or if you'd like to submit a request for an exemption prior to the start of your employment.Our perks & benefitsTo support you at work and play, our
perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.
About AtlassianThe world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal:
to unleash the potential of every team.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our
Candidate Resource Hub.
