Global Workflow Operations Manager

We’re proud. Proud of our product and proud of our people who make it happen. Live and on demand for millions of users around the world. This is DAZN. This is what it takes.  If you have limitless ambition and the skills to back it up then this is the time to step up. You’re the kind of person we want on our team.  The team We are looking for a Global Workflow Operations Manager to oversee and lead our Workflow Management function. Workflow Management bring together all global workflow functions for DAZN and Joint Ventures, overseeing the tools, services and operations that bridge multiple operational teams.   The role will drive the delivery of strategic goals for the Workflow Management team, including development and improvements across all global workflows. The role will be crucial in standardising multiple regional initiatives, reviewing processes for increased efficiencies and providing consistent workflows.  It will create and monitor the KPIs that measure operational efficiency and output quality as well as developing remedial plans to improve performance where required.  The role will manage the deployment of efficiencies and show year on year reduction in errors through the team of Workflow Managers across Live Broadcast, Live Production and Post-production. Benefits include access to DAZN, 25 days’ annual leave (increasing by 3 days after 3 years), annual performance-related bonus, private medical insurance, life assurance, pension contributions up to 5%, family friendly community including enhanced parental leave, electric vehicle benefit option, free access for you and one other to our workplace mental health platform app (Unmind), learning and development resources, opportunity for flexible working and access to our internal speaker series and events.

As our new Global Workflow Operations Manager , you’ll have the opportunity to:

• Coach and develop the Workflow Manager roles across Live Broadcast, Live Production and Post-production  
• Identify areas for improvement and manage the implementation of changes set against clear targets.  
• Set in place processes and KPI’s for existing and new requirements that help govern the unified workflows across the business and drive changes where required.  
• Creation of documentation that outlines Governance structure and changes across all workflows   
• Set the departmental and personal objectives for the workflow management team and drive delivery to deadlines.  
• Engage and empower local teams in changes and improvements.    
• Use your understanding of end-to-end Broadcast technology and operations to improve and drive workflow efficiencies.  

You’ll be set up for success if you have:

• A thorough understanding of the processes involved in the acquisition, enhancement & delivery of live and non-live content for OTT and Linear.   
• Experience working in an operations capacity dealing with multiple internal teams and international teams   
• Proven ability to optimise workflows by analysing processes for increased efficiencies and driving the implementation of change required to improve them.  
• Ability to engage and lead teams by communicating business strategy so that all teams can understand and deliver.  
• Excellent communications ability to communicate clearly and effectively across the business with clear presentation of relevant data.  
• Proven line management experience including setting of goals, career development plans and coaching in an Operations Management capacity.  

Even better if you have:

• Knowledge of live production in a sports broadcasting environment.  
• Detailed knowledge of broadcast technology, transmission platforms and IP technology.  

At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So if you want to push boundaries and make an impact, DAZN is the place to be. As part of our team you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop. If you're ambitious, inventive, brave and supportive, then you're the kind of person who's going to enjoy life at DAZN. We are committed to fostering an inclusive environment, both inside and outside of our walls, that values equality and diversity and where everyone can contribute at the highest level and have their voices heard. For us, this means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities. We are supported by our talented Employee Resource Group communities: proud@DAZN, women@DAZN, disability@DAZN and ParentZONE. If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience. Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can. We look forward to hearing from you.