Enterprise Account Executive - Jira Service Management

Working at AtlassianAtlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.At Atlassian, we are on a mission to help our customers compete and win in the modern, digital economy. We have built a multi-billion-dollar, fast-growing software business with over 200,000 paying customers, hundreds of sales and implementation partners, and millions of users around the globe. Our culture is open, welcoming, collaborative, and focused on our customers' success.Our Enterprise Solution Sales team builds and implements a sales strategy. They guide the use of select products and services to our largest customers. At the same time, we want our Strategic Account Executives, to be an advocate for our customers, providing feedback to our product and engineering teams and helping us improve our customer experience. They lead territories comprised of named accounts and a geographic region, frequently working arm-in-arm with our own Strategic Account Managers, Solution Engineering, Channel Partners, Product and Marketing organization.Gartner lists Atlassian’s Jira Service Management as a leader in the service management magic quadrant, our service management solution is one of the fastest growing solutions in the company. This is simply one of the most exciting and impactful strategic selling opportunities in the software industry!

What You'll Do:

• Define and implement a clear vision for your territory and plan/communicate on funnel/account/territory status, resource requirements, challenges, and successes.
• Champion teamwork to partner closely with other parts of the Atlassian's GTM organization on ensuring customers are fully educated on the benefits of Jira Service Management.
• Work with Atlassian's Partner Managers, and directly with our vast Partner ecosystem to succeed in a co-sell motion.
• Regularly leverage leading tools and technology – Salesforce, G-Suite, Slack, Zoom, etc – to work collaboratively both virtually and on-site with your customers.
• "Be the change you seek" and demonstrate unselfish leadership while helping Atlassian to continuously improve our ability to better serve our marketplace.
• And never, ever F@%# the customer!

Your Background:

• Substantial experience working in a strategic sales environment and exceeding sales-plan goals.
• You have 7+ years experience working in enterprise SaaS software - in the areas of IT Service Management, Workflow and Automation, Digital Transformation, Agile PPM or other enterprise solutions.
• A history of working effectively in multi-channel, multi-product firms where internal/external bridge-building and partnering is essential.
• Superb experience positioning and selling value and calculating ROI.
• Mastery of executive-level communication
• A history of working with technology evaluation and procurement teams.
• Compassion, hunger and a big EQ.
• A versatile mindset and strive to be the very best. Leave your ego at the door!
• A Customer-First approach. You aren't satisfied until our customers are enthusiastic references!

CompensationAt Atlassian, we tie our base pay ranges to role and level. In the United States, that means your base pay ranges will fall into one of three geographic pay zones depending on your location. Our current base pay ranges for new hires in each zone are:Zone A: $135,000 - $207,000Zone B: $121,500 - $186,300Zone C: $112,000 - $171,900Within each range, base pay is ultimately determined based on your skills, expertise, and experience. This role may also be eligible for benefits, bonuses, commissions, and/or equity.Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.#LI-RemoteOur perks & benefitsTo support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.About AtlassianThe world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: to unleash the potential of every team.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.To learn more about our culture and hiring process, explore our Candidate Resource Hub.