Account Director - Enterprise

The Account Director position will ultimately be responsible for driving net new logo opportunities within our large Enterprise space and strategic growth in selected install base accounts. The role will manage the interaction with a selection of net new logos from initial contact through to close. The selected candidate will focus on delivering an exceptional customer experience.Develops and plans strategies and activities for specified accounts and opportunities such as, selecting high yield visits, initiating calls, identifying buyer influences, overcoming objections, introducing new services, making sales presentations and negotiating to close.

Key Responsibilities

• Proactively generate, qualify and close new business opportunities within your target set of accounts
• Responsible for full sales cycle from proactively generating lead to close
• Management of the quality of overall deliverables and pursuit strategy throughout the whole sales process
• Work closely with Solutions Architects to perform presales feasibility assessments of how well Rackspace solutions meet the customer requirements and what customisation would be required
• Maintain clear business understanding of your customers business needs and how Rackspace fits in with them – where appropriate drive Rackspace product teams to develop new propositions.
• Building and maintaining strategic account plans for focus accounts
• Understand, engage and develop relationships with other partners engaged within Customer base.
• Engage with channel partners to find and develop new opportunities
• Generate case studies and Customer focussed PR activity to highlight Rackspace’s capabilities across it’s prospect base

Key Requirements

• Proven direct sales Managed services and Professional services experience
• 5yrs+ of Acquisition Sales experience, demonstrable in sales attainment credentials
• Ability to build and gain customer engagement and sign off on strategic account development plans.
• Demonstrable ability to develop rapport and solution sell into board level contacts within Enterprise businesses
• Proven successful commercial experience of achieving targets within a strategic sales environment, incorporating value/solutions service selling ideally within the IT/ Technology sector (e.g. Public / private / multicloud, application / platform hosting, managed services, virtualization, datacentre, SaaS, ISP)
• Proven territory development skills.  Must be able to generate, qualify and close business opportunities
• Strong full life cycle B2B sales experience
• Proven ability to meet and exceed targets in the shape of KPIs and a monthly revenue quota.
• Excellent communication skills, both written and oral
• Excellent rapport building skills via the phone, email and face to face to ensure the effective delivery of proposals
• Proven ability to prioritise and work on a number of opportunities at any time within a challenging monthly driven cycle. A key area here is the ability to drive longer term strategic opportunities whilst working transactional business to deliver the monthly target
• Responding to RFIs, RFQs and working with peers on negotiating and drafting commercial contracts.
• Professional sales training and sales process knowledge
• Educated to degree level or equivalent and/or relevant commercial experience
• #LI-CS1

About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.