Windows System Engineer III - IN

Windows System Engineer - III Job Description: * Ability to provide technical implementation support. * Create great first impression Fanatical Support experience by serving customers and setting the correct expectation. * Exercise good judgment in decision-making during the sales-to Support transition to deliver financial results. * Microsoft Windows Server Knowledge (All Versions). * Ability to configure and troubleshoot the Windows OS, IIS, FTP, SQL, and other applications. * Exercises judgment in decision-making to routinely deliver FANATICAL customer support. * Knowledge (Hardware, Software, DNS, RAID, VMWare, PowerShell, and firmware upgrade). * Knowledge of Active directory Configuration and FSMO Roles. * Knowledge of ILO/IDRAC Management and Physical servers. * Understands Networking, Firewalls, Load Balancers, VPN, and SSL technologies. * Windows Cluster Builds (File and SQL, Active/Active and Active/Passive). * MSSQL Installation/Configuration. * Knowledge with storage solutions (NAS, SAN, and DAS). * Best practices related to authentication, auditing, and access Familiarity with systems management concepts, processes, and standards (e.g., SNMP), capacity and performance management, and tuning and network management. * Ability to listen to differing technical opinions. * Exercises judgment in decision-making to routinely deliver FANATICAL customer support/New hires. * Ability to persuade, if necessary, when differing technical opinions arise. * Able to create technical documentation. * Creative and collaborative team player and possess high accountability. * Ability to respond effectively under pressure. * Ability to work flexible hours. * Ability to handle multiple tasks and prioritize work to maintain required productivity levels  . * Problem-solving abilities, coupled with a desire to take on responsibility. * Possesses advanced written and verbal communication skills. * Ability to lead the IE team in the absence of an immediate frontline manager. * Excellent problem-solving abilities, coupled with a desire to take on responsibility.  About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.