SRE Manager, Cloud Platform

Leading the future in luxury electric and mobilityAt Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience. Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.The Cloud Platform team at Lucid is currently seeking a Site Reliability Engineering Manager. In this position, the individual will be involved in managing a team that will be responsible for providing reliability to the Cloud Platform that enabled Lucid Motors' Cloud-based Applications on various public and private Cloud Infrastructure.Our ideal candidate exhibits a can-do attitude and approaches his or her work with vigor and determination. We are looking for a hands-on Software Engineering Manager, who will collaborate with internal stakeholders to work on the backend to build automation to provision and maintain the Cloud Platform.

Responsibilities

• Manage and lead the Reliability Engineering of one or more cloud services across Lucid Motors at KSA.
• Collaborate with Service Owners to define the SLOs and build SLIs to ensure systems are meeting the SLAs.
• Indulge with Developers, DevOps, Data Scientists, and Quality Engineers right from design to production to build reliable services.
• Build tools and frameworks to automate the monitoring systems to ensure the highest level of uptime in various production-grade environments.
• Manage the reliability aspects of HA big-data systems and can identify the bottlenecks at the early stages.
• Manage systems that use MQTT, Message brokers for Pub-Sub, Streaming Platforms such as Kafka, Data Analytics using Spark, No-SQL databases such as Elastic Search, Influx, Mongo, Presto, Cassandra, and other open sources services.
• Manage the device to cloud connectivity and troubleshoot from end to end on a private or public cloud Infrastructure.
• Deploy and maintain Services that will be globally launched - on both Public Cloud Infrastructure providers and on-prem setup - and manage the uptime and reliability.
• Optimize Incident management processes and improve operational efficiency.
• Based on the customer impact, prioritizes the workload between features development and customer support.
• Create a 24/7 service availability model to proactive monitor the systems to keep up with SLAs.
• Participate in agile and scrum best practices and strive for continuous integration and delivery (CI-CD).
• Work with Product Owners and other team members from requirements gathering to developing a cloud platform that can launch services with a single click.
• Take appropriate actions by doing impact analysis during the incidents.
• Hiring and building SRE organization from the ground up.

Requirements

• B.S. or M.S. degree in Computer Science, Engineering, OR equivalent work experience.
• 5+ years of experience in SRE or DevOps Engineering.
• 2-5 years of experience in managing one or more SRE teams.
• 3-5 years of experience in managing large-scale data analytics platforms that use Spark, Storm, or other frameworks.
• 1-3 years of experience deploying and maintaining applications that are built using Docker and orchestrated on Kubernetes on Public or Private Cloud Providers.
• 1-3 years of experience using Cloud Automation tools such as Terraform, Cluster API, or other frameworks.
• 1-3 years of experience in Programing or scripting languages using Python, Go, Bash/Shell, or others.
• 1-3 years of administrative operations knowledge in RDBMS such as Postgres and no-SQL such as Cassandra, MongoDB, or others
• Show experience in hiring and building high-performant SRE teams.
• Show the traits of being detail-oriented with strong time management and organization skills, and dedication to quality.
• Experienced with various debugging tools and troubleshooting performance bottlenecks at the infrastructure or at the application tier.
• Good to have experience with Config Management and automation using Ansible, Chef, Puppet, or others.
• Experienced with various Networking challenges and able to resolve networking bottlenecks at peak load.
• Good to have the knowledge of REST-based APIs and knows how to triage the request-response.

At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.Notice regarding COVID-19 protocols  At Lucid, we prioritize the health and wellbeing of our employees, families, and friends above all else. In response to the novel Coronavirus all new Lucid employees, whose job will be based in the United States may or may not be required to provide original documentation confirming status as having received the prescribed inoculation (doses). Vaccination requirements are dependent upon location and position, please refer to the job description for more details. Individuals in positions requiring vaccinations may seek a medical and/or religious exemption from this requirement and may be granted such an accommodation after submitting a formal request to and the subsequent review and approval thereof by our dedicated Covid-19 Response team. To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.