Solutions Engineer

Working at AtlassianAtlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.solving our hardest customer problems and closing our largest enterprise deals. In this role, you’ll be working directly with the enterprise sales team and channel partners to understand the needs of Atlassian’s customers, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business. If you’re a top-performing enterprise Solutions Engineer who is customer-obsessed, this may be your dream job!

In this role you will get to:

• Investigate, discover, and assess client concerns; map client business and technical requirements to Atlassian capabilities
• Configure and deliver tailored presentations to partners, customers, and prospects, clearly communicating the value and differentiation of the Atlassian platform while showing how we tackle their business challenges
• Partner with Channel Managers and Sales Teams to develop compelling account strategies, helping Atlassian to achieve revenue goals
• Contribute to the evolution of practices through resource sharing, feedback loops, etc.
• Partner with product management to identify areas of opportunity to advance Atlassian’s product line; be a key source of market feedback into the product organisation.
• Chip in on thought leadership including, representing Atlassian at conferences and partner training; building white papers, analyst relations, and blog posts.
• Contribute to our knowledge base including researching competitors, formulating solution-focused perspectives, and experimenting with emerging market trends

On your first day we will expect you to:

• Both guide and learn from all of us on the Solutions Engineering team and Japan team.
• Have proven experience interacting with enterprise customers in the Japanese market in a pre-sales, consulting, or delivery capacity.
• Be profient in Japanese language communication.
• Be a creative problem solver who can interpret sophisticated problem statements
• Excel at boiling these down into simple solutions while collaborating with prospects, channel partners, and sales teams to deliver winning solutions
• Be comfortable in a multi-functional context, interacting with executives or talking shop with strong technical audiences
• Love to learn, are open to giving and receiving feedback, tolerate failure, love to win, and above all - are passionate about making clients successful
• A strong familiarity with Atlassian products is desired
• You understand the process by which software gets defined, built, and deployed. You also have experience or familiarity with the Scaled Agile, ITSM or DevOps solution spaces

Our perks & benefitsTo support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.About AtlassianThe world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: to unleash the potential of every team.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our Candidate Resource Hub.