Senior Site Reliability Engineer

Senior Site Reliability Engineer SummaryWe are expanding our team of motivated engineers with a proven track record of delivering a best in class DBaSS platform – ObjectRocket. You will have the opportunity to work with a strong team of engineers working on large-scale distributed enterprise systems. You will design, implement and support complex architectural design of hardware, software and networking systems. Senior Site Reliability Engineer Primary ResponsibilityLead global SRE team to provide the highest-level reliability to our customers and platform. You will drive improvement through automation and best practices. his includes responding to, mitigating, investigating, and escalating incidents when they occur. You will be responsible for stepping above the day-to-day support, for synthesizing patterns of problems and business needs to the engineering teams. You will be responsible for ensuring that your services operations over time are improving to enhance our business effectiveness. Senior Site Reliability Engineer You willEnsure completeness of the technical infrastructure to support system performanceStay up to date with emerging technologies and trends in the enterprise hardware, infrastructure and networking industryPartner with the application engineering team to ensure the stability and performance of our technology solutionsContinuous identification of problems in the technology stack and processes and their corresponding burndownFollow and execute Rackspace change management processesParticipate in systems/code reviews and design sessionsContribute to and organize central store of knowledgeTake full ownership of product life cycleParticipate in on-call rotation Senior Site Reliability Engineer Experience/EducationBachelor’s degree in Computer Science or equivalent experience8+ years of information systems design/architecture/developmentStrong experience in one or more of: Perl, Python, or BashStrong experience in one or more of: Ansible, Chef, or SaltStrong experience working with Unix/Linux systems from kernel to shell and beyond, with experience working with system libraries, file systems, and       client-server protocols. Networking: e.g. TCP/IP, UDP, ICMP, etc., MAC  addresses, IP packets, DNS, SDN, OSI layers, and load balancing.Experience in designing, analyzing and troubleshooting large-scale distributed systems.Intermediate knowledge of operating systems.Familiarity with algorithms, data structures and complexity analysis.Intermediate experience designing complex SaaS applications for cloud reliability and scalability.Intermediate experience with cloud infrastructure automation and CI/CD pipeline design.Expertise in operational monitoring and management tools (Sensu, Prometheus, Grafana, etc.).Intermediate written & verbal communication skills, both highly technical and non-technical.Ability to work closely with non-technical stakeholders and executives.Systematic problem-solving approach coupled with a strong sense of ownership and drive.RHCE preferred. Senior Site Reliability Engineer Nice to Have Knowledge/Skills/AbilityExperience working with Object Storage systems at Petabyte scale.Experience using and managing one or more relational databases (e.g. MySQL).Experience with non-relational databases (preferably Redis, Mongo)Experience with cloud service providers (AWS, GCP, Azure, etc.)Experience with Docker and container management systems (Swarm, Kubernetes, OpenShift, etc.)DisclaimerThe above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.The following information is required by the Colorado Equal Pay Transparency Act and applies only to individuals working in the state of Colorado. The anticipated starting pay range of Colorado applicants for this role is $130,00 –$175,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on benefits offered is here#LI-RACKER-JH#LI-RemoteAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.