Senior Program Manager - Engineering Acceleration - Developer Experience

Working at AtlassianAtlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.Atlassian is seeking a Program Manager to support a team with a mission to unleash the potential of every platform developer at Atlassian and therefore make developers around the world aspire to be as efficient as Atlassian cloud engineers. Championing delivery success and operationalising the product development processes in order to make our delivery hum with effectiveness and efficiency.As a member of the Development Lifecycle Program Management team, this Program Manager will work with a cross-functional management team to drive the delivery of multi-org, cross-geo programs in the Engineering Acceleration domain. Well-versed in agile program management, they must identify and manage the risks and dependencies between teams for several programs of work. They will be defining multiple workstreams, milestones for delivery, and contributing to operating rhythms - including quarterly planning, program roadmaps, collaboration mechanisms, and risk management.

More about the role:

• Our team’s primary mission is as the front door to Atlassian recommended development lifecycle tools and components, with a focus is on shift-left experiences to enable high velocity releases and high quality deployments.
• You will understand the 'why' behind strategic plans and drive teams to execute them. You will guide reporting mechanisms, craft communications for various audiences (including executives), set processes for cross-team projects, and/or jump into a team to help connect and unblock their work.
• To be successful in this role, you will be able to engage with many cross-functional teams, leaders, and stakeholders (with varying perspectives!), to deliver projects aligned to the strategic plan. We are looking for an individual who thrives in making order out of ambiguity. Alongside leaders and colleagues, you will develop and apply practices, plays, agile frameworks, enabling autonomous, empowered, and motivated teams.

Specifically, you will:

• Lead the delivery of prioritized programs against milestones, that align with Cloud Infrastructure and Company strategy.
• Work directly with Engineering leaders and cross-functional teams on technically complex programs of work.
• Clearly communicate across teams using tools available such as Zoom meetings, Slack, Jira updates, and Confluence pages - ensuring a broad understanding of status, decisions, risks, dependencies, and insights.
• Ensure the teams you work with are planning and setting the right goals, and executing on those goals effectively following good tracking and standardized reporting methods.
• Negotiate across many teams and stakeholders to broker commitments and program roadmaps, driving a high degree of predictability; re-baselining based on new information and effectively managing complex dependencies.
• Proactively surface program issues and risks early while ensuring clear understanding and resolution/mitigation plans are in place.

About you:

• You love running complex cross-functional projects in a fast-paced and ever-changing environment.
• You are an excellent collaborator specifically with software development teams and a communicator that can expertly influence and coach change across teams.
• You’re a multiplier, passionate about software product teams, with a focus on teamwork and how we can work better together.
• You are a progressive problem-solver, can think creatively, and lead brainstorming sessions to address problems that come up.
• You are able to prioritize and ask the right questions.
• You have experience working closely with highly technical teams and are skilled in anticipating risks and dependencies in technical programs.
• You know when to run with something on your own and when to ask for help.

On your first day, we'll expect you to have:

• Relevant professional experience and demonstrated success as a Program Manager, running complex initiatives within globally distributed teams.
• An ability and a passion to communicate clearly and confidently with stakeholders ranging from senior management to early-career Atlassians in engineering, product, program management, or design disciplines.
• A track record of setting appropriate expectations, collaborative execution, and on-time delivery.
• An ability to balance priorities among the long-term vision and short-term execution strategy.
• You have experience working directly with Engineering leaders on technically complex programs of work, fostering a shared understanding between technical and non-technical team members.
• Strong understanding of the software development lifecycle.
• You are familiar with Agile methodologies and are able to draw upon best practices, patterns and agile frameworks to build pathways for autonomous, empowered, and lasting teams for a future Atlassian.
• You are comfortable with change and ambiguity, and can creatively think on your feet to adapt.
• Attention to detail: successful history of closing loops and delighting customers.
• Excellent verbal and written communication skills adjusted for different audiences.

It's great, but not required if you have:

• Understanding of SOA (service-oriented architecture), local development and testing and devloops in general.
• Understanding of the complexities of SaaS platforms and products and how they work together.
• Knowledge and experience with Jira and Confluence as agile program management tools.

#LI-RP1Our perks & benefitsTo support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.About AtlassianThe world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: to unleash the potential of every team.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our Candidate Resource Hub.