Working at AtlassianAtlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.Atlassian is revolutionizing the software development industry and helping teams all around the world like Nasa, Nike, Pixar and Tesla to advance humanity through the power of software & collaboration. We have over 140,000 customers worldwide, and the Commercial Team help those accounts scale their ITSM investments in Atlassian.Our group's mission is to bring disruptive, high value solutions for digital transformation to our extensive installed base of Enterprise
customers.This role is a true embodiment of Atlassian's values in collaborative work (Play, as a team) and customer centricity (Don't f!#$% the customer).Our Account Executives build and implement an effective sales strategy to drive adoption of our ITSM solutions to our user base. At the same time, we want our Account Executives to be a champion for their customers, providing feedback to our product and engineering teams and helping us optimize our customer experience. All of this is done in tight coordination with our Product Specialists, Customer Success Team and Marketing organization.
Your Future TeamAtlassian Sales Team was established in the summer of 2014 and we are working from our offices in San Francisco, Austin, New York, Boston, Sydney, and Amsterdam. We worked in sales and management roles in well-established Fortune 500 companies as well as exciting start-ups. We share a commitment to reach our numbers and ambition to make our team successful. However, above all we believe in the Atlassian values and want to use them as our compass in building a revolutionary sales model. We are looking forward to have you join the team!You will report into the Manager of Enterprise Solutions.
What you'll do
- Engage with customers within a customer base - inbound& outbound - utilising market potential and opportunities.
- You are the main contact for the customer- playing a consultative role from first contact to deal closure & post-sales.
- Cross-collaborate with multiple teams during the customer journey
- New business targets within designated accounts or territory
- Be the main ITSM point of contact
About you
- 5+ years of Enterprise sales experience with ITSM solutions.
- Experience managing important customer relationships and closing ITSM sales opportunities
- Experience using a CRM to manage individual key performance metrics
- Skills in managing a high volume of leads and opportunities of various sources and sizes
- Experience building and managing a pipeline and delivering accurate forecasts
- Fluency in English and French.
#LI-MG1
Our perks & benefitsTo support you at work and play, our
perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.
About AtlassianThe world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal:
to unleash the potential of every team.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our
Candidate Resource Hub.