Senior Director, HR Business Partner (Remote - U.S.)

A Senior Director, HR Business Partner leads a team of Human Resources Business Partners and Human Resources Generalists (Racker Relations) to provide support, education, and administration of HR programs, policies and processes in support of business goals and objectives. Leads the development, implementation, and evaluation of HR programs, policies and process that support the ability to maintain compliant operational practices. Provides strategic guidance at the country and executive level on utilizing human resources to meet business goals and objectives. Strategically determines people resources to meet business goals through organizational realignment, workforce planning, change management, engagement, diversity, leadership development and talent review and assessment. Collaborates with global HR leaders to drive and deliver consistency in global programs. Serves as a member of the Global HR Leadership Team (HRLT).

Key Responsibilities

• Leads the Racker Relations team to deliver strategic and operational HR support within the organization.
• Contributes to strategic planning and execution for the Global HR organization.
• Partners with executive leaders to analyze and prioritize the critical business challenges faced by the organization, and deploy appropriate HR interventions in collaboration with appropriate business leaders.
• Ensures policies and practices support and promotion business strategy and objectives.
• Defines, develops and delivers relevant HR activities that will have business impact on the attraction, motivation, engagement, development, and retention of the businesses people resources.
• Ensures operational excellence, monitoring and measuring the effectiveness and efficiency of the team.
• Leads the Racker Relations team in response to time-sensitive events. Understands HR legal regulations, best practices, and compliance issues and creates an operational atmosphere that prioritizes and mitigates risk for the company.
• Acts as a servant leader to aspire others to creativity, autonomy, accountability, and fanatical support.
• Responsible for maintaining and/or operating an effective internal control environment in conformance with company compliance requirements.

Knowledge

• Expert level knowledge of HR/personnel practices and principles, and all applicable labor, pay, benefits, health and safety laws and regulations.
• Advanced knowledge of Rackspace business objectives, strategy, and core values.
• Strong planning, time management, communication, decision making, presentation, organization, and interpersonal skills.
• Ability to make appropriate decisions considering the relative costs and benefits of potential actions.
• Ability to apply varying leadership skills and traits that create solutions and results to unexpected situations.
• Ability to turn abstract ideas into concrete objectives.
• Ability to lead and influence others to consensus at all levels of the organization.
• Demonstrated conflict resolution, problem solving, and analytical skills.
• Ability to coach and motivate team members to achieve their goals.
• Ability to establish a long term vision and execute it.
• Demonstrated ability to think globally and address issues locally while motivating a team to act with speed, commitment, and consistency.
• Strong business acumen.
• Understands the business as a member of the management team.
• Understands the principles of change management and is able to architect and execute a complex change effort.
• Ability to apply and explain in-depth knowledge and teach others.
• Ability to successfully work and promote inclusiveness in small groups.
• Ability to maintain absolute confidentiality.

Experience

• Bachelors degree in Business, Human Resources Management, OE/OD, or a related field required.
• Masters in Business or a related field preferred.
• PHR/SPHR certification preferred.
• Requires a minimum of 15 years of progressively responsible professional experience in human resources or business operations, including a minimum of 5 years of experience leading other professional resources.
• Requires experience working strategically with executive leaders to drive change and support strategic objectives.
• Demonstrated experience applying HR legal and compliance regulations in broad based HR programs

#LI-AW2#LI-RemoteAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.