Product Security Engineer

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through The Sprinklr Way.

Job Description

About Sprinklr : Sprinklr is the unified platform for all customer-facing functions. We call it unified customer experience management (Unified-CXM). We help companies deliver human experiences to every customer, every time, across any modern channel, at a once impossible scale. Headquartered in New York City with over 2,400 employees globally, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Sprinklr is currently looking out for people like you who can add immense value to our organization. Your profile really stands out and we would love to get in touch with you to get to know you better.

Title: Product Security Engineer 

Experience Required: 4-8 Years

Required Educational Qualification: BE/ B.Tech

Job Description Summary: This role will fall under the product security vertical where you will play a vital role in shaping the technical strategy and vision for Sprinklr’s Cloud Security program. You need to enjoy building, breaking, consulting, educating and assessing risk across a wide range of technologies and clouds. If you like going deep and broad at the same time and have previously worked in a security role, this opportunity will genuinely excite you.

Job Description:

As Product Security Engineer, you will:

• Support in driving Sprinklr’s Secure Software Development Lifecycle with a focus on
• product, infrastructure and cloud security
• Integrate commercially available tools into CI/CD pipeline using python/Golang or bash. 
• Partner with Engineering/R&D, DevOps, peers and security champions on all things
• product security.
• Identify opportunities for security tooling and automation with a goal of translating thesecurity standards into policy as code.
• Ideate, prototype and experiment with tools with a goal to scale Sprinklr’s cloud first
• architecture.
• Help improve security tooling, processes and how product teams approach
• deployment in their day-to-day work.
• Be a security advocate and subject matter expert within the organization and be able
• to effectively communicate security risk and concepts to both technical and non-technical audiences. • Collaborate closely with the Security, Legal, and R&D/Engineering teams to create a committed roadmap for security fixes and enhancements. Roll up your sleeves in urgent or reactive situations.
• Support in defining baseline security standards for Sprinklr products with
• deployments on AWS (Amazon Web Services), Azure, and GCP.

Required Skills:

Must have

• Version Control Tools: Git• Continuous Integration Tools: Jenkins• Continuous Deployment Tools: Chef, Ansible• Containers: Docker• Operating Systems: Linux, MacOS, Windows• API Tools: Postman• Scripting Language: Python, bash, JavaScript or Golang. (You must be highly proficient in developing and integrating connectors, tools)• Excellent communication skills (Written and Verbal)• Experience with some of the security tools (SAST/ DAST/ Secrets Scanning etc)• Experience in in-depth understand of vulnerability classes, triaging them and offeringtechnical remediation guidance to development teams.

Good to have

• Application Security: OWASP (Open Web Application Security Project), CWE, Secure coding practices, vulnerability scanning, penetration testing, security automation.
• Collaboration and Communication: Agile, Scrum, Jira, Confluence
• Cloud Computing Services: AWS, GCP, AZURE

Why you should Join Sprinklr:

• We focus on our mission: We believe social technology is the future of customer-brand relations across all departments, and we seek to make each of those experiences are excellent at every touchpoint. This is how we all make the world more social together
• We invest in our people - Sprinklrites passionately, genuinely care about seeing one another succeeds in making an impact on the industry. We pride ourselves on having an honest, open environment and a supportive culture where we can take risks together
• We believe in our product - Sprinklr is the most complete enterprise social technology in the world, and we're not just saying that Forrester Wave said it for us! As such, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside

Know More about us: Sprinklr: Unified Customer Experience Management Platform | Sprinklr

Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. 

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. 

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. 

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. 

Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.