The Solution Architect, Rackspace Application Services (RAS) will serve as a thought leader and evangelist for the full RAS Portfolio, with specific emphasis on our SAP Professional and Managed Services portfolio.This is a solution pre-sales role that places significant emphasis on consultative engagements with a wide range of customer stakeholders; Application Users, Business Owners, Application Development, and Management teams.Successful candidates will be adept at evangelizing the RAS value proposition – across Professional Services and Managed Services; aligning it to each unique set of customer challenges and articulating the business benefits that can be delivered.A key aspect of the role is to engage with customers early in their transformation journey ina order to establish Rackspace as a partner that can help assess, plan and execute the transformation or modernization of the required applications.
RESPONSIBILITIES· Provide technical pre-sales and post-sales support for Rackspace Application Services with an emphasis on SAP Professional and Managed Services. · Support the development of Rackspace Professional Services for SAP by gathering deeper-level technical requirements during the sales process in order to define project scope, design the initial high-level solution architecture, and estimate the level of effort.· Design solution according to vendor and Rackspace best practices (Visio/Lucidchart Diagrams). · Assist in writing Proposals, Statements of Work, and RFPs. · Provide technical product expertise, advise on deployment architectures, handle in-depth technical questions, and overcome concerns with the goal to build long-term business relationships and become a trusted advisor. · Collaborate with Rackspace Business Development, product, and technical teams to maximize growth opportunities. · Articulate value proposition, present product information, and build value throughout the sales process to all departments of the customer's organization in support of the selection of Rackspace Application Services. · Responsible for the development and delivery of product demonstrations when necessary. · Responsible for performing necessary research of third-party technologies, tools, and applications that are introduced during the pre-sales process. · Serve as a positive, dynamic leader that displays the best work ethic, creative problem-solving skills, positive attitude, and team-oriented proactive approach. · Provide feedback and align internal stakeholders to improve products and offerings. · Represent the company with the highest standards and preparation at assigned events or other forums. · Participate in planning and management meetings, projects or events as necessary. · Contribute to sales process improvement, including developing knowledge bases, creating sales tools and mentoring other Sales Engineers. · Achieve and maintain relevant certifications and necessary credentials.
JOB REQUIREMENTSThe ideal candidate must be self-motivated with a proven track record in SAP technology and product offerings and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base. Candidate must be organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches, and able to handle multiple projects. Additional qualifications are:· 7+ years of experience with technical implementations of customer projects and/or solution engineering with a proven track record in SAP. · Expertise in architecture, configuration, deployment and maintenance of SAP applications (legacy and modern systems) on public and/or private clouds · Experience in scoping, planning, sizing and/or managing the implementation of or migration to S/4 HANA systems· Experience using and/or developing estimation tools · Experience using graphical software tools to architect, design and specify SAP deployments and integrations· Experience working across internal organizations and with third party vendors to define and package solutions· Strong understanding of SAP software, applications and modules associated with enterprise and midmarket, PaaS and SaaS solutions· Strong understanding of real and virtual infrastructure required to deploy SAP applications, including· Strong understanding of administration, maintenance, and monitoring concepts as applied to SAP deployments· Strong understanding of database products (HANA, SAP ASE, AnyDB) to support SAP deployments· Solid understanding of SAP products, roadmap, and directions· Solid understanding of security as applied to applications, database, operating systems and infrastructure associated with SAP deployments· Certifications in SAP a plus, as is knowledge of SAP SaaS offerings· Must maintain a professional knowledge of and relationships within the SAP ecosystem. · SAP and other industry certifications are desired. · AWS, GCP, Microsoft Azure certifications are a plus but not required. · Maintains thorough knowledge of the entire Rackspace portfolio and is a subject matter expert for a section of the portfolio (Rackspace Application Services). · Experience defining project scope, designing the initial high-level solution architecture, and estimating the level of effort. · Experience and ability to be client-facing as this person will interact with customers at all levels. · Strong presentation and communication skills. · Proven extensive technical knowledge with the ability to quickly learn new concepts. · Ability to balance multiple opportunities simultaneously; workload will be a blend of small, medium, and large engagements.· Ability to work autonomously, manage your time, and make judgments that are in the best interest of the client and Rackspace.· Ability to travel, range varies from 20% to 40%. · BS in Computer Science, Software Engineering, Information Management or equivalent field.· Candidate must have the unrestricted right to work in the US without requiring sponsorship. #LI-RD1, #LI-RemoteThe following information is required by the Colorado Equal Pay Transparency Act and applies only to individuals working in the state of Colorado. The anticipated starting pay range of Colorado applicants for this role is $117,900
–$188,500. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on
benefits offered is here.
About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.