Job DescriptionNetwork ConsultantResponsibilities:Install all new hardware, systems, and software for networks.Install, configure, maintain and upgrade network services, equipment, software and devices.Manages all back‐up and restore of equipment configuration.Plans and supports network and computing infrastructure.Documents network problems and resolution for future reference.Monitors network performance and implements performance tuning.Oversee software and network security.Maintains inventory of equipment and parts as well as documentation of vendor activitiesDevelops and documents system standards for network and security devicesRecommend and schedule repairs to the LAN/WAN/Firewall/Cloud Proxy/F5.Coordinate with external parties and customers for problem resolution, including hardware fix and replacements.Handle 2nd / 3rd level escalation from Service Desk teamTroubleshoot network/security related problems to restore services to meet stated SLA/SLOAssist in Problem Management, Availability Management, Capacity Management, IT Service Continuity Management and Information Security ManagementBeing part of the 24x7 on‐call support rotationAdminister TACACS+Administer Cisco Routers/switches, firewalls, SSLVPN, Zscaler Proxy and F5 load balancersSecurity Infrastructure review and design.Education: Bachelor’s Degree in Computer Science, Information Technology or similar.Good written and verbal English skillsPreferred Certifications: CCNA, CCNP, CCIE, PCNSE, ITILAt least 4 year(s) of experience in the following:Switches, Routers, Firewalls, Proxies, Load-balancer (LAN, WAN, TCP/IP, DNS, UDP, EIGRP, BGP, OSPF, NHRP, MPLS, VPLS, VPN Velo Cloud SDWAN, Palo Alto & Zscaler.)Should have experience in Velo-Cloud SDWANShould have experience in Palo Alto FirewallShould have experience in Cloud Proxy- Zscaler- ZIA, ZPA and ZDXNetwork monitoring (SolarWinds & SNOW)Handles highly confidential information/material.Ability to communicate orally and written in a professional mannerPrior experience supporting, implementing and/or administering networks such as Microsoft Windows Active DirectoryStrong analytical skillsRequires a thorough knowledge of networking essentials.Experienced in a data centre and or vendor environment with frontend interaction with customersStrong interpersonal and communication skillsCapable of explaining simple procedures in writing or verbally and writing basic documentationFlexible, open mind, self-motivated and reliable personBeing able to work independently and facing stressWilling to propose ways to improve efficiencyAttachmentsAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.