Junior NOC Engineer

Ambition. Inclusivity. Passion.  These may just be key words to some, but to us, they are vitally important. They form the bedrock of everything we do.  We are ambitious, striving to the be the best at what we do. We are inclusive, believing that everyone deserves a chance regardless of their background or situation. We are passionate, showing pride and commitment in everything that we do.  DAZN (pronounced Da-Zone) is a digital leader in sports media, and we are growing. We've won some major sports contracts from Matchroom Boxing to the Women's Champions League and the Serie A and launched some huge partnerships with YouTube and SnapChat. We've just promoted someone internally in our Network Operations Centre, meaning that we need an NOC Engineer to come and join the team and have an impact on millions of daily users. You don't necessarily need to be the finished article, but you do need to have ambition and passion to want to learn and develop with the team. Benefits include access to DAZN, 25 days’ annual leave (increasing by 3 days after 3 years), annual performance-related bonus, private medical insurance, life assurance, pension contributions up to 5%, family friendly community, free access for you and one other to our workplace mental health platform app (Unmind), learning and development resources and access to our internal speaker series and events. 

As our new Junior NOC Engineer, you’ll have the opportunity to:

• Be an integral part of providing network support services to all parts of DAZN's global infrastructure (including all offices and Data centres)  
• Triage and investigate LAN & WAN fault reports  
• Handle faults and handle escalations through to resolution (including liaising with 3rd party suppliers).  
• Manage internal and external faults and work with suppliers to help resolve issues within SLA.  
• Look after supplier changes and ensure their work does not impact DAZN.    
• Learn and develop networking knowledge within a Cisco hardware environment. 

You’ll be set up for success if you have:

• Basic knowledge of IT Networks, switching and routing technologies.  
• Proactive approach to dealing with 3rd parties.  
• Good communication skills for professional communication with external parties and internal emails and chats    
• Basic understanding of Network Monitoring Concepts and management tools.  
• Able to collate and interpret data from various sources.  
• Good organisation skill and able to assess faults, prioritise, respond and escalate accordingly.    
• Interest in pursuing a career as a network engineer.  
• Flexibility with working hours as a small number of nights could be required to cover colleagues where required.

Even better if you have:

• Proven track record within a 1st line technical support role environment. 
• Change management or worked within an ITIL environment 

At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So if you want to push boundaries and make an impact, DAZN is the place to be. As part of our team you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop. If you're ambitious, inventive, brave and supportive, then you're the kind of person who's going to enjoy life at DAZN. We are committed to fostering an inclusive environment, both inside and outside of our walls, that values equality and diversity and where everyone can contribute at the highest level and have their voices heard. For us, this means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities. We are supported by our talented Employee Resource Group communities: proud@DAZN, women@DAZN, disability@DAZN and ParentZONE. If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience. Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can. We look forward to hearing from you.