IT Security Operations Manager

Cape Town, South Africa

Remote first - Hybrid working

You're a natural leader with a flair for mentoring Cyber focused teams.

As a Security Operations Manager, you will define, maintain and continually improve new and existing processes, tooling, and metrics that help provide a high level of productivity, supportability, and operational readiness while also participating in project planning activities such as service enhancements and change management controls.

Requirements

General responsibilities

• Lead the operational team responsible for delivering CSOC services
• Own the end-to-end performance and delivery of the CSOC service
• Develop and administer CSOC processes and review their application to ensure that CSOC’s controls, policies and procedures are operating effectively
• Drive Senior Cyber Specialists to configure and develop SIEM tooling (Microsoft Sentinel), and associated other tool sets, to be able to deliver effective and efficient CSOC services
• Where appropriate provide pre-sales guidance to ensure sales are well scoped and deliverable
• Provide operational oversight for the identification, triage and response of events or incidents of apparent security breaches
• Produce and review aggregated performance metrics including weekly and monthly performance reporting to the Head of Security & Networks
• Increase the effectiveness and efficiency of the CSOC, through improvements to each function as well as coordination and communication across business functions
• Play a significant role in long-term CSOC strategy and planning, including initiatives geared toward operational excellence
• Deliver client facing and internal performance review meetings.

Benefits

If you click here you can read about some of the benefits this role attracts.

We value our hybrid workstyle where we work from offices or with our clients at least four days per month. We enjoy the flexibility of working from home but equally those times when we come together and collaborate.

Each team has flexibility around how these are achieved across the month.

All recruitment and selection for Content+Cloud is guided by the principles of our Employment Equity Plan.