Hosted Email Product Director -- US Remote

Summary:• Provides technical consultation and direction of strategic revenue objectives for a specific product or product family. • Leads research on market trends and needs and guides. • Influences the definition and sets technical goals and objectives for pursuits that align with the overall Rackspace competitive strategy. • Articulates results in the form of product requirements. • Drives product planning and design and ensures the product is positioned appropriately vs competitors in the marketplace. • Design and develops content for marketing collateral and sales teams/training to ensure successful product launches. • Involved throughout the entire lifecycle of the product, working closely with development teams from product initiation to delivery to eventual product retirement.Careel Level Summary:• Works independently, with guidance in complex situations only.• Leads some projects or programs within a function.• May act as a team leader to coordinate activities of other personnel.Key Responsibilities:• Strategic role, accountable for product roadmap, and collaborating with technical product managers to maintain an agile development backlog• Creates strategic vision across multiple domains with longer time horizon and larger scope.• Lead a major transformation of a mature mid-market SAAS business.• Develop an intimate understanding of a customer base of micro-smbs and channel partners.• Define key metrics for success and deliver measurable results to improve them.• Optimize your business unit’s portfolio, terminating under performing products, and adding complementary products through partnerships and integrations• Grit: Ability to demonstrate early results, and leverage those results to build compelling business cases• Tenacity: Champion for the business, ability to push through obstacles, and lead through influence• Charisma: Can articulate a compelling vision and provoke empowered accountable contribution towards that vision from all stakeholders.• Determines a first line escalation path to resolve issues after report has attempted independently.• Develops staff (if applicable) to aid in the achievement of their career goals (individual development plans and goals etc).• Leads cross-functional Rackspace initiatives as called upon.• Responsible for managing the technology lifecycle of new products, features or enhancements from conceptualization, requirements gathering, product specification, implementation review and release.• Anticipates internal and/or external business challenges and/or regulatory issues; recommends process, product or service improvements.• Possesses a highly specialized level of expertise and business acumen.• Proactively identifies and solves problems that impact the management and direction of the businessKnowledge:• Invaluable knowledge of the following domains: IT and hosting industry plus product domain. • Knowledge of Email platforms preferred.• Extensive understanding of business as it relates to the hosting industry (and other areas). • Expert knowledge of product development life cycle (relevant experience in all phases). • Proven ability to manage portfolio of projects. • Ability to balance team resource loads to meet commitments and optimize output. • Requires broad and comprehensive expertise in leading-edge theories, techniques and/or technologies within own field.Education:Bachelor’s degree required. Master’s in Technology preferred, MBA ideal. High school diploma or equivalent requiredExperience15+ years related experience. Experience in process design, and role/responsibilities definitionPhysical DemandsGeneral office environment. Moderate levels of stress may occur at times. May require long periods sitting and viewing a computer monitor. No special physical demands required. Schedule flexibility to include working a weekend day regularly and holidays as required by the business for 24/7 operations. Occasional travel, less than 10%.The following information is required by the Colorado Equal Pay Transparency Act and applies only to individuals working in the state of Colorado.  The anticipated starting pay range of Colorado applicants for this role is $154,600 –$208,400.  Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on benefits offered is here. #LI-RD1, #LI-RemoteAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.