About the RoleHere comes a new challenge for you who are seeking the next leap in your career growth, being our Growth Manager for GoFood! In this role, you will lead problem-solving processes and execute solutions with a focus on improving demand and growth metrics for GoFood. Combining business strategy and customer experience & behavior analysis, you will do experiments and campaigns that will encourage our users to experience the product’s core value as quickly as possible which will also improve the product's account spending. In short, you’ll get out of bed every day thinking about new ways to solve exciting problems and grow the business, how cool is that!
What You Will Do
- Run data analysis from Gojek’s vast data resources including business data, transaction data, customer activity within apps, and actual customer insights to discover growth opportunities from the interaction of GoFood and its merchants through all of the metrics
- Introduce beneficial business changes through a well-written strategy document; validate the hypotheses through an A/B test or other robust experimentation methods
- Operate the product solution and defines the program to achieve the business objective by combining multiple initiatives (e.g. promotion program, incentive product, and discovery product )
- Leverage Data Sciences and Product resources to optimize the allocation of Reward, Promo, and Loyalty fund
- Proactively improve the operation process in the team and act on how to drive a faster, effective, and efficient execution process through third-party tools or in-house service
What You Will Need
- BS/MS in Engineering, Computer Science, Math, Economics, Statistics, or equivalent experience
- Minimum 3 years of working experience
- Data analytics capability, have a good knowledge of SQL and hypothesis testing process; High Proficiency in Python and R is a plus
- Strong business acumen with successful experience influencing and leading cross-functional teams
- End to end the problem-solving mindset that can work in increments and exponents
- Radical Candor leadership while also a strong team player; possessing team synergy skills with a high level of enthusiasm in collaborating in a cross-functional team and can also balance attention to detail with swift execution
- Past experience in Data, Growth, or Product Management team is a plus
About the TeamMeet the team that has been instrumental in Gojek's growth! We served more than 200 million transactions every month! Also, we strengthen the business group by having deeper knowledge about what are the best recommendations and promotions that are suitable for the customer's needs. From recommending what is the best meal to cheat your diet at 10 pm or offering the latest promotion near your place, we always seek how to extend the product value through our most up-to-date data and marketing solution.GoFood Growth pod consists of more than 50 persons that consist of different roles, we seek to improve ourselves by learning from everyone. You will get to meet with almost every team there is in Gojek, from the Product Manager, Data Science, to the Operation team. This team is the melting-pot for the Econ, Marketeers, and Data geeks. While the script running and the campaign is launching, we often kill the time by fooling around by imposing ourselves in Among Us or building an alibi as the "Loyal servant of the Arthur" in Avalon (hey, I'm not the minion guys 😃).Psst, at the moment we are aiming to upgrade our operation through automation and machine learning. If you are interested in solving business problems through the latest cutting-edge data solution, this is the right place for you!
About GojekGojek is a Super App. It is one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and a dozen other products. We are Indonesia’s first decacorn. We are also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'
Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business, and MSMEs.As of 2018, Gojek processed more than $9 billion in annualized gross transaction value across all markets where it operates - in Singapore, Vietnam, and Indonesia. We have the largest food delivery product in Asia (outside of China) and is the largest payments wallet in Southeast Asia.Gojek contributed IDR 249 T to the Indonesian economy (equivalent to 2% of Indonesia's GDP in 2020). As of Q1 2021, the Gojek App witnessed over 190mn downloads by customers. The platform has over 2mn Driver Partners & ~900000 Merchant Partners across SEA.
About GoTo FinancialGoTo Financial brings secure, reliable, and user-friendly financial solutions to over 55 million monthly active users, more than 14 million merchants, and over 2.5 million driver-partners eager to benefit from the digital economy in the GoTo ecosystem.GoTo Financial’s consumer services include GoPay, GoPayLater, and other financial services. We also serve businesses of all sizes through leading payment gateway Midtrans, Indonesia’s largest cloud POS network Moka and GoKasir. We also have the all-in-one merchant solution GoBiz, GoBiz Plus, GoStore, and Selly - available in Indonesia and Southeast Asia.Gojek and GoTo Financial are committed to building a diverse and inclusive workplace and are equal opportunity employers. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.
