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Enterprise Solutions Advocate - Jira Service Management (Mandarin speaking)

Sydney, AustraliaSydneyNew South WalesAustraliaOceaniaDecember 1, 2025

Working at AtlassianAtlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Australia. If this sparks your interest, apply today and chat with our friendly Recruitment team further.Atlassian is revolutionising the software development industry and helping teams all around the world like Nasa, Nike, Pixar and Tesla to advance humanity through the power of software & collaboration. We have over 200,000 customers worldwide, and the Enterprise Solutions Advocates help the largest of those accounts scale their investments in Atlassian.Our Enterprise Solutions Advocate team in APAC is now looking for an experienced solutions sales professional to lead our Jira Service Management sales efforts in Greater China. Reporting to the Head of Enterprise Solutions Advocates - APAC , you will identify and close new business, drive revenue growth for the Jira Service Management solution, and work with other members in the Go-To-Market team to develop a long term relationship with our top enterprise customers across the Greater China and Asia.

In this role, you'll get to:

    • Develop and execute a sales strategy to drive revenue growth for Jira Service Management in the Greater China market.
    • Define and implement a clear vision for your territory and plan/communicate regularly on funnel/account/territory status, resource requirements, challenges, and successes.
    • Work with cross-functional teams, including Enterprise Advocate, Marketing, Customer Success, and Product, to ensure customer satisfaction and retention.
    • Represent Jira Service Management at industry events and conferences.
    • Provide accurate sales forecasts and reports to senior management team located in Australia.
    • Work closely and openly with Atlassian partner management as well as directly with our partners who range from the world's largest IT service providers to other sales and service firms of all shapes and sizes.

On your first day, we'll expect you to have:

    • At least 15 years of experience in Sales, with a proven track record of achieving and exceeding sales targets in technology vendors
    • Experience in the ITSM market and familiarity with any mainstream service management solutions is a must.
    • Experience working with Chinese customers, be able to work with local SI partners to respond to RFP/RFI.
    • Comfortable of making independent decision driving Co-sell and GTM campaign with other Atlassian team and channel partners in the Greater China market.
    • Fluency in mandarin and english is required.
#LI-RemoteOur perks & benefitsTo support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.About AtlassianThe world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: to unleash the potential of every team.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our Candidate Resource Hub.

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