Content Writer III (Remote - USA)

Job Profile SummaryResponsible for writing a wide range of deliverables from invitations and letters to SEO-optimized web copy, ad copy, marketing collateral such as data sheets and battlecards to social media copy, video scripts, blogs, whitepapers, reports, customer case studies and other deliverables as part of the company’s in-house creative agency in collaboration with project managers, designers and video creators. Frequently interviews customers, stakeholders and subject matter experts to create written deliverables.

Key Responsibilities

• Contributes to the creation of multiple forms of content including long-form tools and content artifacts such as whitepapers and eBooks, interactive tools, website pages, and promotion emails and landing pages.
• Adheres to Rackspace Technology branding and style guidelines and AP Style to ensure a consistent tone, style, and language across the marketing organization
• Optimizes content for search engines and 3rd party distributors.
• Provides point of view on content best practices. Accurately estimates assignment scope and effort.
• Interviews internal and external SMEs to create compelling written content that accurately follows company goals and interview content
• Works on a high volume of moderately complex projects.
• Consistently meets weekly assignment deadlines.
• Balances multiple projects at once at different stages in the process.

Knowledge

• Experience with cloud technology concepts with a solid understanding of public and private cloud and previous experience related to AWS, Google, Microsoft or VMware preferred.
• Ability to interpret complex, technical language and make it understandable for early-stage buyers.
• Ability to tailor other content for a more sophisticated persona and establish credibility through expertise.
• Self- starter, capable of taking a topic, aligning with appropriate resources, and creating a piece of content that aligns with Rackspace Technology core offerings.
• Creative approach to existing content types and translation of messaging.
• Ability to research a topic to gain understanding vs. needing guidance.
• Ability to handle multiple projects simultaneously, in a fast-paced environment.
• Must be hard-working, well organized, and resilient to changing timelines, requests, and deliverables.
• Strong interpersonal and communication skills. Proficient in Microsoft Word with familiarity with PowerPoint and Excel.
• Strong relationship building and networking skills.

Education / Experience

• Bachelor’s degree in Journalism, English, PR or related experience is required.
• 3-7 years marketing writing experience and or 5+ years technical writing experience ideally with published content in online or traditional media.
• Relevant tech and/or cloud computing industry experience preferred 

#LI-AW1#LI-RemoteThe following information is required by the Colorado Equal Pay Transparency Act and applies only to individuals working in the state of Colorado. The anticipated starting pay range of Colorado applicants for this role is $69,400 - $89,900.  Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on benefits offered is here.About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.