ATG/Oracle E-Commerce Engineer

Summary:Rackspace Application Engineers are an extension of our Fanatical Support team and are responsible for providing deep application support and advisory services for eCommerce and Content Management application platforms and associated technologies. Application Engineers work closely with Rackers, customers, and systems integrators to provide a seamless and customized design, architecture, and support experience. Engineers engage to resolve customer issues, manage ongoing technical projects, and support our Application Architects, who act as thought leaders by shaping and defining the offering. The Engineer will support and maintain customer configurations through all phases of the customer lifecycle including initial design, implementation, performance tuning, and security hardening. In addition, this role will assist and support the Application Architect in developing automation around eCommerce and Content Management application platforms, in an effort to provide scalable and repeatable solutions for application installation and customer deployments. Acting as a partner to our customers and internal teams, the Application Engineer is responsible for creating customer loyalty through extensive knowledge in application and infrastructure performance tuning, and by working with internal teams to deliver a comprehensive, consistent and Fanatical customer experience. The Application Engineer may take on the additional responsibilities of representing Rackspace in product meetings and to third party vendors, and in mentoring and developing more junior team members. The Application Engineer will often be tasked with resolving complex customer issues, facilitating OS-specific meetings and training sessions for knowledge sharing, managing long-running projects for internal and external customers, and owning the technical development of the Critical Application Services team.

Skills Needed

• 2-3 Years Oracle ATG Experience
• 2-5 Years Weblogic/Jboss Middleware Administration
• 3+ Years Linux System Admin
• Oracle ATG
• Oracle Weblogic
• Jboss
• Jenkins
• Ansible

Nice To Have

• AWS/Azure/GCP Cloud Expereience
• CI/CD Knowledge
• Experience Troubleshooting Enterprise Implementations
• Strong Verbal Communication Skills
• Lead Technical Discussions with Business Stakeholders
• Provide In-Depth Analysis and Remediation

Day to Day

• Support enterprise Oracle ATG customers in the management of their E-Commerce workloads and make recommendations to improve/optimize potential issues that may impact the end customer experience. Work with application support engineers to remediate site degradation and propose solutions to alleviate resource limitations or constraints.

“The following information is required by the Colorado Equal Pay Transparency Act and applies only to individuals working in the state of Colorado. The anticipated starting pay range of Colorado applicants for this role is $88,600- $114,800.  Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on benefits offered is here.”#LI-VM1#LI-Rackspace#LI-Remote#LI-USA About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.