Senior Director, Security Operations, FedRamp

Jamf, the standard for Apple in the enterprise, extends the legendary Apple experience people enjoy in their personal lives to the workplace. Jamf’s cloud software is the only solution of scale that automates Mac, iPad, iPhone and Apple TV deployment, management and security. We help organizations, businesses, hospitals, schools and government agencies, connect, manage and protect Apple products without ever having to touch the device— anytime, anywhere.

We are a group of curious, self-starters with a passion for helping people make sense of technology – freeing nurses to care, teachers to teach and businesses to thrive. We take pride in making meaningful impact for tens of thousands of customers around the globe. We have over 2,000 employees worldwide with offices in the U.S., Europe, Japan, and Australia. To learn more visit: https://www.jamf.com/careers.

Remote work allowed for this role. Jamf operates as a choice-based office model. Choose an assigned desk, a shared desk, or work anywhere you work best. Jamf thrives where you do.

What You'll Do: 

The Senior Director of Security Operations is a key leadership role focused on creating the security vision and strategy for Jamf Cloud Security. The Senior Director, Security Operations will lead our global Security Operations teams with 24x7 operational responsibilities for our most critical cloud services. They will own governance, risk, and compliance requirements for Jamf Cloud and implement best practices for a large-scale multi-cloud environment.

Security Operations at Jamf has a key role of working with Information Security, Architecture, Engineering teams to help teams define and deliver overall Jamf security expectations. The role will have both direct and matrix reporting responsibilities across organizations and will be responsible for leading people leaders across our security teams.

This individual will be a trusted business advisor providing education, awareness, and guidance to the senior leadership team.

Responsibilities:

• Identify Information security goals and objectives in compliance with corporate governance, regulatory policy, and industry best practice
• Accountable for security governance, incident response, risk management, vulnerability management, vendor security management and security education
• Maintain a current understanding of the threat landscape that could potentially impact cloud operations and translate that knowledge into potential risks and actionable plans to protect the business
• Ensure consistent communication to the company around our information security plans and execution
• Represent Jamf security posture internally and collaborate with Information Security teams externally with sales, support, and contracts for customer facing requests
• Communicate regularly with Jamf senior leadership regarding information security plans, projects and risks
• Create a high-performance team culture across a direct and matrix managed information security team
• Work collaboratively with Compliance, Risk, Corporate IT, Product Security and Engineering teams to implement information security plans
• Identify, asses, monitor and proactively address customer concern areas specifically related to information security
• Mentor and guide information security professionals, including holding performance reviews, suggesting career development activities, and instilling the importance of customer focus and other best practices for those employees
• Provide clear vision, strategies, support, and expectations to ensure employees are able to learn, grow and expand their skills, perspectives and experiences to help grow JAMF Software
• This position requires U.S. Citizenship because the position will work on government contracts for federal agencies that require such citizenship.

Skills & Experience:

• Minimum of 8 Years Information Technology (Required)
• Minimum of 5 Years Information security / cybersecurity (Required)
• Minimum of 2 Years Leading teams responsible for information security execution in a public cloud environment (Required)
• Minimum of 8 years previous experience leading leaders (Required)
• Past experience directly leading a global cyber security operations center (Preferred)
• Past experience leading integration efforts as a part of M&A activities (Preferred)
• Ability to communicate complex technical terms in an easy to understand, non-technical manner
• Ability to interact effectively with co-workers in a result driven culture
• Self-starter, energetic multi-tasker, highly motivated and team player
• Ability to engage with and establish trust and rapport with all levels of customers and employees

Education & Certifications:

• 4 year / Bachelor's Degree in Computer Science or related field (Required)
• Graduate / Master's Degree in Computer Science or related field (Preferred)
• A combination of relevant experience and education may be considered
• Preferred Certifications/Licensures: (Certified Information Systems Security Professional (CISSP) or other relevant security designation, ISC2 Certified Security Professional (CCSP) or other relevant cloud security designation)

Other Requirements: 

• This position will perform work that the U.S. government has specified can only be performed by a U.S. citizen located physically in the U.S., and therefore any employment offer will be contingent upon verification of both of these requirements. Applicants who are not U.S. citizens or who are located outside of the U.S. are strongly encouraged to apply for other positions at Jamf, which is an equal-opportunity employer.

How we help you reach your best potential:

• Recently named a Best Workplace in Technology, Fortune Magazine 2021.
• We know that big ideas can come from anyone, so we empower everyone to make an impact. Our more than 90% employee retention rate agrees! 
• You will have the opportunity to make a real and meaningful impact for more than 50,000 global customers with the best Apple device management solution in the world.
• We put people over profits – which is why our customers keep coming back to us.
• Our volunteer time off allows employees to support and give back to our communities.
• We encourage you to simply be you. We constantly seek and value different perspectives to ensure Jamf is a place where everyone feels comfortable and can be successful.
• 23 of 25 world’s most valuable brands rely on Jamf to do their best work (as ranked by Forbes).
• Over 100,000 Jamf Nation users, the largest online IT community in the world.

You are the right kind of Jamf if:You go above and beyond for others, you are genuine and willing to help, always. You support the team around you, you don’t point fingers or pass blame. You value different perspectives, in how you work and how you learn. You are naturally inquisitive, like to create and be creative. You are a problem solver, curious and resourceful, self-driven and constantly improving. You roll up your sleeves and dig in. You are excited by not knowing what may lie ahead. You are willing to take risks, try new things, even fail just to do it better next time. You’re not a jerk. You are someone who just wants to do the right thing.

Why Jamf? Let your individuality shine at Jamf! All voices are critical to the innovative and collaborative work that we do to propel Jamf to be a leader of equality and fairness in the workplace. In the spirit of our values of selflessness and relentless self-improvement, we seek to learn, engage and grow, so that all of our Jamfs feel comfortable being their truest selves at work. Our Employee Resource Groups help empower employees to make real, actionable differences at Jamf. We are actively working every day to get better; our commitment on becoming a more inclusive and diverse work force is never done.

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