Project Manager I - IN ( Private Cloud Implementation)

Role: Project Manager I - IN  Team: GIIO Implementation Shift Timing: India 3rd Shift ( 6:30 pm IST to 3:30 am IST)Location : Anywhere in India  The Project Manager will be responsible for the overall coordination, project management and delivery of Rackspace products and services for our customers, with the goal of ensuring Rackspace delivers their environment in a secure, reliable, high-performing, and scalable support ready state. This Racker is also in position to help drive revenue materialization where the focus is to efficiently bring the customer’s environments from design to deployment and Business as Usual (BAU). The right person will also work well and coordinate with other Rackers that are helping to deliver the project.The builds will range from very simple to highly complex engagements for which the Implementation Leader will minimize risk, optimize operations, and support business growth through pro-active and personable interactions. Implementation Administration:Ensures smooth transition of new customer between sales and support by participating in sales handover and implementation call with Rackspace customersCreate implementation documents and organize scheduling of calls Takes detailed notes throughout implementation call, supplies action lists and summary. Update internal systems to ensure all relevant information is captured and deployed as part of the build.Follow up on outstanding action items for the customer and for RackspaceTrack and record progress of implementationSubmit Deployment documents to customer by supplying project updates, weekly updates, and other support documents in line with Rackspace Client On-boarding.Manage revenue and billing ticketsManage deployment, change management and client on-boarding documentation.Manage your tickets, including status updates, responses etc.Supporting the Implementation team through updating documents, working on process changes and improvementsRequirements:Understanding of IT Infrastructure with at least 5 years of experience in Datacenter private cloud implementations/troubleshooting.Overall at least 7 years of experience.Understanding/experience of Migrations projects for infrastructure, to be able to work alongside with Professional Services.Bachelor’s Degree – Related preferred.  PMP Desired.Understanding of VMWare, Networking (Router, Switches, Firewalls, VLANs, LBs, etc.), Data Center Terminologies (Racks, Cages, Cabling etc.)About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.