Group Program Manager - IT Operations

Working at AtlassianAtlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.About the team - IT OperationsOur team's primary mission is create solutions that empower service teams to collaborate at high velocity, allowing them to respond to business changes and provide great customer and employee experiences fast. We manage Atlassian's service management portfolio and its flagship solution: Jira Service Management.Reporting to the Group Program Manager (IT Solutions), you will lead a team of passionate program managers to deliver highly complex, cross-functional R&D programs across our IT Operations organisation, and contribute to broader enhancement of Atlassian's program management craft.

What you'll do:

• People leadership:You'll lead a team of skilful technical program managers, inspiring and growing this team to ensure team health and delivery of our most important work.
• Strategic and operational planning:You'll own IT Service strategic and operational planning and enable your team's high-quality delivery for the broad portfolio of outcomes. You will create pathways for R&D teams to connect, interpret, and deliver across complex cross-department dependencies (e.g. platform teams).
• Complex portfolio delivery: You'll manage a growing and complex portfolio of work to ensure end-to-end execution across multiple levels of management, functions, and organisations.
• Craft and Change leadership: You'll be a senior member of Atlassian's program management team, defining and leading transformation in how we work across Atlassian. You'll influence and contribute to the tools and structures at a company-wide level, applying industry standard best practices.
• Communication for impact: high level reporting including clear communications on priorities.

We'd love for you to have:

• 7+ years of relevant professional experience in program management/product/software development
• Experience running department-wide portfolios requiring collaboration across a broad set of partners and participants.
• A track record of leading a world-class team of highly engaged program managers, able to scale through a period of continued high growth.
• Experience driving high performing cross-functional leadership team and building strong stakeholder relationships
• Experience applying Agile methodologies and the ability to draw upon best practices, patterns and agile frameworks to build pathways for autonomous, empowered, and lasting teams for a Future Atlassian.

Our perks & benefitsTo support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.About AtlassianThe world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: to unleash the potential of every team.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To learn more about our culture and hiring process, explore our Candidate Resource Hub.