Customer Security Specialist

LiveRamp is the leading data connectivity platform. We believe connected data has the power to change the world, and we aspire to make it safe and easy for companies to use data effectively. This all starts with our brilliant people. Those who want to make a lasting impact in all that they do will find a home at LiveRamp—an inclusive, collaborative environment where exceptional talent is nurtured, championed, and where people matter most.

About This Job

LiveRamp is seeking a detail oriented, highly-motivated, business-minded Customer Security Specialist to be the face of LiveRamp’s security program. The key responsibilities of this individual are to represent LiveRamp security throughout the sales cycle; track customer requests, requirements, and associated due dates; and coordinate audits on behalf of the LiveRamp team. This role is perfect for someone who loves translating a vast expanse of knowledge into relevant answers, who is energized by ensuring projects are completed in a timely and efficient manner, and who derives great satisfaction from finding and improving areas of process inefficiencies.

This role will report to the Head of Compliance and work cross-functionally with teams and external parties to support various aspects of LiveRamp’s security program. 

Job Responsibilities

• Act as a subject matter expert for LiveRamp products and serve as the point of contact for external parties (clients, auditors, prospects) interested in LiveRamp security.
• Support the sales team with knowledge and resources on LiveRamp security practices: answer questionnaires, review contracts, and attend calls with clients and prospects.
• Support a growing international team and represent LiveRamp security to our clients globally.
• Work across internal teams to track security and compliance initiatives.
• Organize and track audit documentation, audit evidence, and security policy updates across LiveRamp.
• Track customer feedback, requests, and identify trends
• Work with the security team to coordinate incident response, business continuity and disaster recovery initiatives; and other cross functional projects.
• Participate in internal audits and readiness assessments for various business units.
• Maintain an internal knowledgebase of resources, such as penetration test summaries and audit findings. 
• Stay current on security industry trends and advise security leadership on areas of customer requirements, focus and concern.
• Develop external facing security documentation and maintain internal answer repositories for common client inquiries.

Qualifications (required)

• BA/BS degree or equivalent
• Understanding of security principles, controls, and best practices 
• Ability to communicate and influence effectively and form strong working relationships across business, operational and technical functions
• Ability to organize, prioritize, manage deadlines, and handle complex escalations in a fast-paced and demanding work environment
• Comfortable expressing a point of view and influencing change, as appropriate
• Confident working in a dynamic environment, partnering with teams to move through the unknown
• Excellent written/verbal communication, presentation, drafting, and negotiation skills
• Strong analytical and problem-solving skills
• Self-motivated, proactive, and eager to dive into the business, data workflows, and technology
• Expert project management skills – planning, status reporting, issue resolution, risk mitigation

Qualifications (preferred)

• Certified Information Systems Auditor (CISA), Security+, and/or CISSP certification
• Experience in SaaS based technologies and/or cloud computing (GCP, AWS, Azure, etc.)
• Experience with one or more compliance frameworks: SOC2, HIPAA, ISO, etc.

Benefits:

• People: Work with talented, collaborative, and friendly people who love what they do.
• Fun: We host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues. 
• Work/Life Harmony: Flexible paid time off, paid holidays, options for working from home, and paid parental leave.
• Comprehensive Benefits Package: Medical, dental, vision, life, and disability. Plus, mental health support (via Talkspace), flexible time off, parental leave, family forming benefits, and a flexible lifestyle and wellbeing reimbursement program (up to $375 per quarter, U.S. LiveRampers)
• Savings: Our 401K matching plan—1:1 match up to 6% of salary—helps you plan ahead.  Also Employee Stock Purchase Plan - 15% discount off purchase price of LiveRamp stock (U.S. LiveRampers)
• RampRemote: A comprehensive office equipment and ergonomics program—we prove you with equipment and tools to be your most productive self, no matter where you're located.
• Location: work in any of office locations such as San Francisco, New York, Seattle, etc. and/or from home remotely! 

More about us:

LiveRampers are empowered to live our values of committing to shared goals and operational excellence. Connecting LiveRampers to new ideas and to one another is one of our guiding principles—one that informs how we hire, train, and grow our global teams across nine countries and four continents. By continually building inclusive, high belonging teams, LiveRampers can deliver exceptional work, champion innovative ideas, and be their best selves. Click here to learn more about Diversity, Inclusion, & Belonging (DIB) at LiveRamp.

LiveRamp is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance.  California residents: Please see our California Personnel Privacy Policy for more information regarding how we collect, use, and disclose the personal information you provide during the job application process.

To all recruitment agencies: LiveRamp does not accept agency resumes. Please do not forward resumes to our jobs alias, LiveRamp employees or any other company location. LiveRamp is not responsible for any fees related to unsolicited resumes.