Associate Enterprise Resource Manager

At Optiv, we’re on a mission to help our clients make their businesses more secure. We’re one of the fastest-growing companies in a truly essential industry.In your role at Optiv, you’ll be inspired by a team of the brightest business and technical minds in cybersecurity. We are passionate champions for our clients and know from experience that the best solutions for our clients’ needs come from working hard together. As part of our team, your voice matters, and you will do important work that has an impact, on people, businesses, and nations. Our industry and our company move fast, and you can be sure that you will always have room to learn and grow. We’re proud of our team and the important work we do to build confidence for a more connected world.Job Description SummarySituated within Services Operations organization, this position will join our rapidly growing and expanding Enterprise Resource Management team. This team is focused on delivering a centralized resourcing function for Optiv security services, related to maximizing utilization by scheduling resources against security services based on their availability and skillset, increasing visibility of availability across company, onboarding, capturing and assessing skills and certifications against pipeline and market trends and developing career progression plans with stakeholders. All to maintain Optiv’s ability to deliver high class security services and solutions and enhance employee experience.Key Responsibilities:• Work in a supporting role under the direction of the Enterprise Resource Manager• Play a supporting role in the growth and management of the Enterprise Resource Management capability, development of its function to improve client and employee experience. • Manage scheduling and skills collection for one or more capabilities • Manage multiple initiatives which contribute to the efforts of strategic hiring and training development programs

Job Description

• Resource Management
• Allocate Security resources spanning multiple levels and costing models against demand, skillset and availability to maximize revenue and margin across the company. 
• Resource and capability pipeline and forecast tracking and reporting.
• Manage talent pools/pipelines in accordance with business requirements
• Liaise with various internal stakeholders to ensure qualification and prioritization of requirements
• Ensure demand is logged and processed accordingly. Changes are logged effectively, tracked and recorded accurately in a timely manner.
• Facilitate the resource approval process across the program to ensure all roles are approved in advance staffing.
• Support, when needed, the identification, qualification and placement of 3rd party contractors.
• Participate in weekly resourcing meetings to discuss the status of resources, projects and pipeline
• Proactively support the team to advise, guide and escalate any issues within resourcing based on analysis, market trends and day to day issues to ensure effective and strategic decision making.
• Assist in planning, coordination and implementation of workforce planning / bench management / talent management activities to support the overall business objectives.
• Assist in providing weekly/monthly metrics to teams:
• Demonstrate effectiveness driven around utilization, quality, education levels, practice design.
• Capturing of skills and certifications.
• Assist in services operations business development.
• Enterprise Management
• Contribute knowledge to the Services Operations onboarding program.
• Develop and maintain resource relationships by understanding skill set and career development goals.
• Promote Optiv culture and delivery expectations across all new hires.
• Liaise with external partners to bridge skills gaps against pipeline and trends in the market.

Qualifications:

• 2 years minimum within IT, Professional Services, Cyber Security or similar industries.
• Experience in scheduling and staffing
• Collaborative approach to problem solving
• Analytical and process-oriented mindset
• Demonstrated desire for continuous learning and improvement
• Enthusiastic and creative individual with the ability to inspire others
• Excellent communication and presentation skills
• Employee focused
• Strong organizational skills.
• Excellent written and verbal communication skills required.
• Ability to work independently with limited supervision.

If you are seeking a culture that supports growth, fosters success, and moves the industry forward, find your place at Optiv! As a market-leading provider of cyber security solutions, Optiv has the most comprehensive ecosystem of security products and partners to deliver unparalleled services. Our rich and successful history with our clients is based on trust, serving more than 12,000 clients of varying sizes and industries, including commercial, government, and education. We have the proven expertise to plan, build, and run successful security programs across Risk Management, Cyber Digital Transformation, Threat Management, Security Operations - Managed Services, and Identity and Data Management.With Optiv you can expect:• A company committed to championing Diversity, Equality, and Inclusion through our Affinity groups including, Black Employee Network, Disabled Employee Network, Latino Employee Network, Optiv Pride (LGBTQIA+), Veterans Support Network, and Women's Network.• Work/life balance. • Professional training resources• Creative problem-solving and the ability to tackle unique, complex projects• Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.• The ability and technology necessary to productively work remote/from home (where applicable)Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law.