Process Engineer II - IN

Process Engineer II - IN Work Location:-  IND Job Profile Summary:- ·       Defines and develops the most efficient operational process methods, parameters, and procedures. ·       Analyzes current operational processes to ensure they are consistent, compatible, and effective across functions and groups.·       Recommends and implements improvements.·       Owns and drives documentation functionality across working groups, not responsible for providing content however.·       Responsible for tracking and frequently auditing processes, procedures, and SLAs/OLAs to ensure operational success.·       Works closely with Business Analysts and Project Managers to drive process improvement.·       May also own and catalog tools used in operations by the various functional teams.Careel Level Summary • Operates under general supervision. Critical CompetenciesKey Responsibilities: - ·       Defines and develops the most efficient business process methods, parameters, and procedures. Assists with the development of process requirements, parameters, control plans, flow charts, and instructions.·       Evaluates existing processes and recommends and implements improvements.·       Prepares extensive written documents, process workflow diagrams and business requirements. Researches new solutions through leading industry standards for processes, software applications and systems.·       Monitors the general technological environment and anticipates trends. Knowledge:-·       General knowledge of business processes and procedures.·       Intermediate time management, communications, and organization skills.·       Strong attention to detail.·       General knowledge pertaining to the implementation, analysis and execution of corporate process improvement initiatives.·       PCs and various software applications, including MS Word, PowerPoint, Excel, and Visio.·       Ability to communicate technical info and ideas so others will understand.·       Ability to successfully work and promote inclusiveness in small groups.·       Ability to provide FANATICAL support. Skills • Demonstrated ability to provide FANATICAL support .Physical Demands:-·       General office environment. Low levels of stress may occur when tracking and frequently auditing processes.·       May require long periods sitting and viewing a computer monitor.·       No special physical demands required.About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.