Senior Program Managers, CSS Operational Tooling

Working at AtlassianAtlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.JOB DUTIES:Manage the company’s service to its customers while also scaling operational efficiency.  Deliver successful outcomes to the business. Work on operations and strategy, build and maintain the program roadmap, identifying and mitigating risks, and handling dependencies for the forward rolling 2-4 quarters.  Partner with analytics and data engineering leaders to develop a roadmap of reporting and analytics commitments in support of program goals. Ensure timely and effective delivery. Meet milestones for business commitments being executed on by a large cross-functional team (data engineering, data science, design, development etc.). Work with speed to spin up a model on a whiteboard, write a strategy page on Confluence, and jump into Jira to build the right structure for teams’ work. Build a program from scratch, developing a strategy informed by research, and crafting the implementation and change plan and managing change. Collaborate with customers and technical delivery teams to evaluate the current state, articulate a desired future state and capture the business and technical requirements.MINIMUM EDUCATION:Bachelor’s degree in Electrical Engineering, Computer Science, or a related field.MINIMUM EXPERIENCE:5 years of Technical Program Management experience in leading large and complex cross-functional programs including professional experience of building a program from scratch, developing a strategy informed by research, crafting the implementation and change plans, leading the technical delivery by partnering with data engineering and development teams, applying deep knowledge of Agile/Scrum methodologies and tools such as Jira etc., ability to present complex business and technical plans to a senior leadership audience, having an analytic rigor to drive decisions with data and ability to make data digestible to diverse audiences and a strong understanding of the value of metrics.SPECIAL REQUIREMENTS: Must Pass Technical Interview. May Telecommute. OFFERED WAGE: $248,768.00 to $250,000.00 per Year#LI-DNIOur perks & benefitsAtlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefitsto learn more.About AtlassianAt Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.To learn more about our culture and hiring process, visit go.atlassian.com/crh.