Rackspace

L3 AWS Support Engineer with Linux/Windows - Pune/Bangalore/Delhi

<b>Job Summary:</b> As a Rackspace Network Security Engineer, you’ll be a key element within our support infrastructure team and expected to provide a high level of technical support to our customers. You’ll own complex customer issues and keep our customers updated through every step of the process. You’ll be supporting many elements of the RackspaceCloud product portfolio. You’ll create and maintain customer loyalty by providing a fanatical experience above and beyond customer expectations.  <b>Work Location: </b>·        If located near a Rackspace office, you’ll work a hybrid schedule… 2 days in the office and three days remote.·        If not located near an office, you may work 100% remotely. Discover your inner Racker<b>: </b><b><a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a></b>Information on Rackspace <b><a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a></b> <h3>Key Responsibilities: </h3><ul><ul><li>Be the technical point of escalation to the Cloud Support and Engineering teams; resolving customer issues.</li><li>Monitor and provide maintenance for all related infrastructure.</li><li>Ensure the control, integrity, and accessibility of the cloud environment.</li><li>Implements large, complex enterprise-class solutions.</li><li>Lead tasks relating to system architecture enhancements, problem management, fleet.</li><li>Lead Workload/Workforce Management and Optimization related tasks.</li><li>Provide technical expertise underpinning communications targeting a range of stakeholders - from individual contributors to leaders across the business. </li><li>Collaborate with Account Managers and Business Development Consultants to build strong customer relationships.</li><li>Share knowledge with other Engineers and Administrators on the support floor.</li></ul></ul><h3>Qualifications: </h3><ul><ul><li>Bachelor's degree in computer science or related field of study is preferred. High School Diploma is required.  </li><li>Minimum of one year of relevant experience.</li><li>Palo Alto Networks Certified Next-Generation Firewall Engineer (PCNSE) certification is preferred. </li><li>Ability to work with F5 load balancers. </li><li>Experience with Palo Alto firewalls.  </li><li>Knowledge of ethical hacking, firewall and intrusion detection/prevention technologies, secure coding practices and threat modeling.</li><li>Advance knowledge and experience of virtualization technologies, Windows and Unix/Linux operating systems.</li><li>Advance knowledge and experience of network and server hardware infrastructures and storage technologies (NAS, SAN).</li><li>Experience with designing secure network architectures, identity and access management principles, application security, encryption technologies, DNS, SOA, database and web applications.</li><li>Must have excellent communication skills and the ability to articulate complex scenarios with clear solutions.</li><li>Ability to make appropriate decisions considering the relative costs and benefits of potential actions.</li></ul></ul><h3>Background Investigation </h3><ul><ul><li>This role will be supporting our US Government customers and all new hires must succesfully pass an investigation conducted by the US Federal Government. </li><li>US Citizenship is required. </li></ul></ul>The anticipated starting pay range is: $54,800 - $91,300.  Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location..#LI-MF1 #LI-remote<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.  We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

United States

San Antonio

Network Security Engineer I

Position Overview We are seeking an exceptional Technical Program Director to lead large-scale cloud modernization initiatives across our customer’s diverse healthcare technology portfolio. This role will drive the strategic execution of complex, multi-year cloud transformation programs involving mission-critical healthcare applications including document management systems, clinical platforms, business operations systems, and various healthcare applications serving millions of patients and healthcare providers. The ideal candidate will combine deep technical expertise in cloud architecture with proven program management capabilities to orchestrate enterprise-scale migrations while ensuring zero downtime for healthcare operations and maintaining strict compliance with healthcare regulations. <b>Client</b> : Leading Healthcare Technology Company <b>Location:</b> Remote/Hybrid <b>Department:</b> Professional Services <b>Reports To: </b>Senior. Director of Professional Services / SVP of Cloud Infrastructure and Application Services <h3>Key Responsibilities</h3><ul><ul><li>Strategic Planning and Execution: Oversee the planning, execution, and delivery of cloud projects, ensuring they are completed on time and within budget.</li><li>Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction with the services provided.</li><li>Leadership and Team Management: Lead and mentor a team of cloud engineers, architects, and project managers. Foster a collaborative and innovative work environment to drive successful cloud initiatives.</li><li>Maintains a consistent and prioritized view of all problems related to a program and actively captures and monitors problems that externally influence a program.</li><li>Guides program teams and related project managers in selecting methods, techniques, and evaluation criteria for obtaining results.</li><li>Develops and manages programmatic risk management plan including issues, risks, likelihood, mitigation strategies, mitigation resource needs, and timeframes.</li><li>Resource Management: Allocate and manage resources effectively to ensure project success and optimal utilization of team members.</li><li>Vendor Management: Manage relationships with cloud service providers, ensuring that the organization receives optimal service and support. Negotiate contracts and service level agreements (SLAs) to meet business needs.</li><li>Budget Management: Oversee the cloud program's budget, ensuring that financial resources are allocated effectively. Monitor spending and make adjustments as necessary to stay within budgetary constraints.</li><li>Risk Management: Identify potential risks associated with cloud initiatives and develop mitigation strategies. Ensure compliance with industry standards and regulatory requirements.</li><li>Stakeholder Communication: Communicate progress, challenges, and successes to senior management and other stakeholders.</li><li>Innovation and Improvement: Stay current with emerging cloud technologies and industry trends. Continuously seek opportunities to improve cloud infrastructure, processes, and practices.</li></ul></ul><h3>Qualifications</h3><ul><ul><li>Education: Bachelor's degree in Computer Science, Information Technology, or a related field. A master's degree or relevant certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect) is preferred.</li><li>Experience: At least 10 years of experience in IT, with a minimum of 5 years in cloud computing and program management. Proven track record of leading successful cloud projects and teams.</li><li>Technical Skills: In-depth knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and related technologies. Familiarity with DevOps practices, containerization, and microservices architecture.</li><li>Leadership Skills: Strong leadership and team management skills, with the ability to motivate and inspire a diverse team. Excellent communication and interpersonal skills.</li><li>Analytical Skills: Strong problem-solving and analytical skills, with the ability to make data-driven decisions. Experience with cloud cost optimization and performance monitoring tools.</li><li>Project Management: Proficiency in project management methodologies (e.g., Agile, Scrum) and tools (e.g., Jira, Trello). Ability to manage multiple projects simultaneously and prioritize tasks effectively.</li><li>Business Acumen: Understanding of business processes and how cloud technology can drive business value. Ability to align technical initiatives with strategic business goals.</li></ul></ul><h3>Strategic Program Leadership </h3><ul><ul><li>Lead end-to-end cloud modernization programs for the customer’s core healthcare applications, including document management platforms, customer benefit systems, clinical tools, and other mission-critical systems </li><li>Develop and execute comprehensive migration roadmaps spanning 12-36 month timelines with budgets ranging from $10M-$50M+ </li><li>Partner with CIOs and customer technology executives across multiple business units to align technical initiatives with business objectives </li><li>Establish governance frameworks ensuring HIPAA compliance, data security, and regulatory adherence throughout cloud transformation initiatives </li></ul></ul><h3>Technical Architecture &amp; Innovation</h3><ul><ul><li>Architect hybrid and multi-cloud solutions optimized for healthcare workloads, emphasizing fault tolerance, disaster recovery, and geographic redundancy </li><li>Navigate complex hybrid cloud deployment challenges including on-premises integration, data synchronization, network connectivity, and workload orchestration across cloud and traditional infrastructure </li><li>Drive technical decision-making for complex integrations between cloud platforms and healthcare systems (document management integrations, HL7 messaging, clinical workflows) </li><li>Lead modernization of legacy custom applications through containerization, microservices architecture, and Kubernetes-based cloud-native implementations </li><li>Collaborate with Architecture Review Boards (ARBs) to establish cloud-first design patterns and technical standards </li><li>Lead evaluation and implementation of emerging technologies including AI/ML capabilities for healthcare analytics and operations optimization </li></ul></ul><h3>Cross-Functional Program Execution </h3><ul><ul><li>Orchestrate large, distributed teams of 50-100+ technical professionals including cloud architects, DevOps engineers, application developers, and healthcare IT specialists </li><li>Manage complex stakeholder ecosystems involving clinical leadership, IT operations, compliance teams, vendor partners (Microsoft, AWS, etc.), and executive leadership </li><li>Implement risk mitigation strategies addressing healthcare-specific challenges including patient safety, data privacy, and regulatory compliance </li><li>Drive adoption of modern engineering practices including Infrastructure as Code, CI/CD pipelines, containerization strategies, and automated compliance monitoring </li><li>Lead legacy application modernization initiatives including refactoring monolithic applications into microservices and implementing cloud-native development practices </li></ul></ul><h3>Healthcare Industry Expertise </h3><ul><ul><li>Navigate healthcare regulatory requirements (HIPAA, HITECH, 21 CFR Part 11) within cloud architecture decisions </li><li>Understand clinical workflow dependencies and patient care impact during system migrations </li><li>Collaborate with clinical informatics teams to optimize system performance and user experience for healthcare providers </li><li>Work with various healthcare IT systems including EHR platforms, document management systems, and clinical applications as part of the broader ecosystem </li><li>Ensure business continuity and disaster recovery planning meets healthcare industry standards </li></ul></ul><h3>Qualifications</h3><ul><ul><li>MBA or Master’s degree in Engineering, Computer Science, or related technical field </li><li>Healthcare industry certifications (various EHR platforms, HIMSS, CPHIT) </li><li>Cloud architecture certifications (Azure Solutions Architect Expert, AWS Solutions Architect Professional, Google Cloud Professional Cloud Architect) </li><li>Kubernetes certifications (CKA, CKAD) and container orchestration expertise </li><li>DevOps and application development certifications (Azure DevOps, AWS DevOps, Jenkins, GitOps) </li><li>Experience with the customer’s specific technology stack and business model </li><li>Background in health plan operations, provider services, or pharmaceutical technology </li><li>Experience leading teams through major acquisitions and system integrations </li></ul></ul><h3>Success Metrics </h3><ul><ul><li><b>Program Delivery:</b> Successful completion of cloud migration programs on schedule and within budget (targeting 25-40% timeline acceleration vs. industry benchmarks) </li><li><b>Technical Excellence:</b> Achievement of cloud architecture goals including 99.9%+ uptime, improved performance metrics, and cost optimization targets </li><li><b>Stakeholder Satisfaction:</b>Maintain high satisfaction scores from clinical users, IT operations, and executive stakeholders throughout transformation initiatives </li><li><b>Team Development:</b> Build and retain high-performing technical teams with strong succession planning and career development outcomes </li><li><b>Innovation Impact:</b> Implementation of next-generation capabilities that deliver measurable business value and competitive advantage </li></ul></ul><h3>Sponsorship:</h3><ul><ul><li>This role is not eligible for work sponsorship</li><li>Candidates needs to be legally allowed to work in the US for any employer</li></ul></ul><h3>Travel</h3><ul><ul><li>As per business requirements</li></ul></ul><h3>About Our Customer </h3><ul><ul><li>Our customer is a leading healthcare technology company that drives innovation across the healthcare ecosystem, serving over 100 million patients and supporting healthcare providers nationwide. Their technology powers everything from clinical decision support to population health management, making healthcare more efficient, effective, and accessible. Join us in transforming healthcare through technology excellence and meaningful innovation</li></ul></ul>The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states. •The anticipated starting pay range for Colorado is: $171,400 - $228,500 •The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: $187,500 - $250,000•The anticipated starting pay range for California, New York City and Washington is: $205,600 - $274,100Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. <b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.#LI-VM1#Rackspace  "Remote postings are limited to candidates residing within the country specified in the posting location"<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Technical Program Director - Cloud Modernization

<b>Job Summary:</b> As a Rackspace Network Security Engineer, you’ll be a key element within our support infrastructure team and expected to provide a high level of technical support to our customers. You’ll own complex customer issues and keep our customers updated through every step of the process. You’ll be supporting many elements of the RackspaceCloud product portfolio. You’ll create and maintain customer loyalty by providing a fanatical experience above and beyond customer expectations.  <b>Work Location: </b>·        If located near a Rackspace office, you’ll work a hybrid schedule… 2 days in the office and three days remote.·        If not located near an office, you may work 100% remotely. Discover your inner Racker<b>: </b><a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank"><b>Racker Life</b></a>Information on Rackspace <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank"><b>benefits</b></a> <h3>Key Responsibilities: </h3><ul><ul><li>Be the technical point of escalation to the Cloud Support and Engineering teams; resolving customer issues.</li><li>Monitor and provide maintenance for all related infrastructure.</li><li>Ensure the control, integrity, and accessibility of the cloud environment.</li><li>Implements large, complex enterprise-class solutions.</li><li>Lead tasks relating to system architecture enhancements, problem management, fleet.</li><li>Lead Workload/Workforce Management and Optimization related tasks.</li><li>Provide technical expertise underpinning communications targeting a range of stakeholders - from individual contributors to leaders across the business. </li><li>Collaborate with Account Managers and Business Development Consultants to build strong customer relationships.</li><li>Share knowledge with other Engineers and Administrators on the support floor.</li></ul></ul><h3>Qualifications: </h3><ul><ul><li>Bachelor's degree in computer science or related field of study is preferred. High School Diploma is required.  </li><li>Minimum of 5 years of relevant experience.</li><li>Palo Alto Networks Certified Next-Generation Firewall Engineer (PCNSE) certification is preferred. </li><li>Ability to work with F5 load balancers. </li><li>Experience with Palo Alto firewalls.  </li><li>AWS Cloud experience. </li><li>Knowledge and experience with ethical hacking, firewall and intrusion detection/prevention technologies, secure coding practices and threat modeling.</li><li>Advance knowledge and experience of virtualization technologies, Windows and Unix/Linux operating systems.</li><li>Advance knowledge and experience of network and server hardware infrastructures and storage technologies (NAS, SAN).</li><li>Experience with designing secure network architectures, identity and access management principles, application security, encryption technologies, DNS, SOA, database and web applications.</li><li>Must have excellent communication skills and the ability to articulate complex scenarios with clear solutions.</li><li>Ability to make appropriate decisions considering the relative costs and benefits of potential actions.</li></ul></ul><h3>Background Investigation </h3><ul><ul><li>This role will be supporting our US Government customers and all new hires must succesfully pass an investigation conducted by the US Federal Government. </li><li>US Citizenship is required. </li></ul></ul>The anticipated starting pay range is: $128,300 - $188,210.  Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location..#LI-MF1 #LI-remote<b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.  We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Network Security Engineer IV

<b>Job Summary:</b>   We’re looking for an experienced candidate for Pre-Sales Solution Architect. The candidate should have specialisation in Azure, including hands-on experience. To ensure alignment with our multi-cloud business, the candidate should also have experience in designing solutions on both AWS and/or GCP. The candidate will work in close collaboration with the sales, solutions and delivery team to design specific and innovative Cloud Platform, Managed Services and Professional Services components relating to our customers’ requirements.  The candidate will provide leadership and ownership of the wider end-to-end solution including platform design, managed services, security, data/AI. In addition to the above, it is desirable for the candidate to have Pre-Sales and/or hands-on experience in designing Data and AI Solutions for organisations within the EMEA region. The role is India based, however will work with global Rackspace team focusing on delivering solutions to new and existing customers within the EMEA region. <b>Work Location: </b>Remote, India<h3>Responsibilities</h3><ul><ul><li>Develop deep professional relationships with clients and act as a trusted business and technical advisor for client executives. Well versed in related topics with the ability to navigate complex negotiations. </li><li>Provides guidance, expertise, and training to new team members.</li><li>Exercises independent judgment in selecting methods, techniques, and evaluation criteria for obtaining results.</li><li>Determines methods and procedures on new assignments with little instruction. Influence is beyond their personal role and leads pre-sales projects with impact across multiple Rackspace teams including but not limited to Subject Matter Experts (SMEs), Product Management and the Solutions and Sales teams. </li><li>Leads customer workshops to educate on specific technologies and concepts.</li><li>Evaluates customer needs and provides customer with direction on technical and transformational concepts that solve for current and future challenges.</li><li>Full understanding of the tools of the solutioning trade (Salesforce, Proposal Tools, Project Scoping and Technology Tools).</li><li>Writes formal project proposals, responds to RFIs, RFPs and bids, and statements of work that capture the customer’s requirements, propose innovative solutions that meet their business and technical objectives and estimate the effort required to execute projects aimed at specific goals and target outcomes.</li><li>Determines level of effort for project tasks within applicable methodologies, i.e. Agile or Waterfall project management.</li><li>Recognises buying signs, compelling events, and decision makers.</li><li>Foresees potential technical and business customer objections early in the sales cycle.</li><li>As a Trusted Advisor, with deep understanding of the customer's business, uncovers both overt and latent pains specific to their specialty domain expertise.</li><li>Decisions impact the quality, efficiency and effectiveness of own function/client group.</li><li>May impact other related teams through quality of output and service provided.</li><li>Demonstrates strong judgment and creativity in selecting methods and techniques for obtaining solutions.</li><li>Works on complex problems of diverse scope where analysis of data requires evaluation of identifiable factors.</li></ul></ul><h3>Qualifications</h3><ul><ul><li>Experienced professional using best practices and knowledge of internal or external business issues to improve products or services.</li><li>Recognised within Rackspace for their proven extensive technical knowledge within a specific domain (Azure).</li><li>Maintains broad knowledge of other Cloud Hyperscalers (i.e. AWS, GCP)</li><li>Understanding of modernising legacy applications into modern applications via methodologies such as rehosting, re-platforming, serverless or container adoption. </li><li>Understanding of data and AI solutions.</li><li>Builds and maintains strong knowledge of the entire Rackspace portfolio.</li><li>Builds and maintains deep and focused knowledge on products and services within their specialty domain including expertise that extends beyond the Rackspace portfolio.</li><li>Knowledge of CI/CD pipelines with respect to serverless and container application preferred.</li><li>Excellent attention to detail, communication skills (written and verbal) and interpersonal skills.</li><li>Ability to prioritise deals, training, and initiatives through highly effective time management.</li><li>Excellent problem solving, analytical, presentation, and whiteboarding skills.</li><li>Track record of success working through technical pre-sales challenges requiring specialty knowledge within enterprise organisations.</li><li>Track record of success dealing with ambiguity (internal and external) and working collaboratively with other departments and organisations to solve challenging problems.</li><li>Advanced knowledge and thought leadership on technology and industry trends that affect development decisions for enterprise organisations.</li><li>Demonstrates knowledge of complex designs of engineering assemblies and sub-assemblies, process, layouts, and schematics; familiar with development of product test methods.</li><li>Bachelor's degree in Engineering, Computer Science, Information Systems, or Business required or close to 10+ years of working experience in a similar capacity in a technical presales capacity.</li><li>At least ONE industry certifications required: Azure </li></ul></ul><b>About Rackspace Technology</b>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  <b>More on Rackspace Technology</b>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Cloud Solution Architect (Azure Presales)R-22210

<h3>Job Description</h3><ul><ul><li>Build, implement, and manage products/solutions for Rackspace Hosted and Remotely Managed Citrix environments. </li><li>Manage L3 escalations for all Citrix related products.</li><li>Provide recommendations for architecture design and strategic initiatives that require application virtualization and/or virtual desktop infrastructure (VDI)</li><li>Responsible for identifying and solving technical issues related to the Citrix solution, which, in addition to Citrix Virtual Apps and Desktops can include OS level troubleshooting, webserver, database server, applications server, DNS, or other software issues.</li><li>Troubleshooting and Root Cause Analysis of production support related issues.</li><li>Highly proficient with XenApp and XenDesktop <a href="http://7.15" rel="noopener noreferrer nofollow ugc" target="_blank">7.15</a> LTSR and previous versions</li><li>Design and architecture expertise in  XenApp o  XenDesktop o Citrix Storefront o Citrix Desktop Delivery Controller o Citrix Provisioning Services o Citrix UPM o Citrix Director</li><li>Windows 10 expertise and WVD user support exposure/experience coupled with  Expertise on Microsoft Windows      platforms, Active Directory, DNS and GPO , FSlogix , Gold image mgmt (app publishing/patching) </li><li> Azure Monitor (OMS/log analytics) </li><li>Strong knowledge of Citrix ADC/Netscaler Secure Gateway.</li><li>Work with product management to design/deploy complex custom Citrix applications, XenApp and XenDesktop. </li><li>Coordinate with other Operations/App. Services team members regarding deployment and ongoing maintenance of new systems and solutions.</li><li>Perform various administrative duties and maintenance functions as required.</li><li>Have a good background and work on technologies other than Citrix like Windows Server (2022 through 2025), Microsoft Exchange and O365. (knowledge on Skype for Business, Hyper V and other related technologies will be a plus)</li></ul></ul><h3>Experience</h3><ul><ul><li>8-10years </li></ul></ul>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

India

Gurugram

Citrix System Administration L3 - R-22195

Apply to Remote  Cyber Security Jobs in companies remotely and near you. New Remote  Cyber Security Jobs added daily.

Job Position and Company	Location	Tags	Posted
Network Security Engineer I at Rackspace	Remote Full Time Application Security Windows
Technical Program Director - Cloud Modernization at Rackspace	Remote Full Time
Network Security Engineer IV at Rackspace	Remote Full Time Application Security Windows
Cloud Solution Architect (Azure Presales)R-22210 at Rackspace	Remote Full Time
Citrix System Administration L3 - R-22195 at Rackspace	Remote Full Time Windows

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