Rackspace

Data Center Operations Technician

Acronis

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Cloud Software Support Specialist who is ready to join our mission in creating a #CyberFit future!
As a Cloud Frontline Support Specialist you will be responsible for supporting MSPs, partners and customers of Acronis, and resolving Acronis Cyber Platform technical incidents with the help of available resources (Knowledge base, public and internal documentation), your own expertise and cooperation with colleagues within Support organization. You will craft solutions and deliver initial product setup, perform initial issue troubleshooting, escalate issues to the next Support level, communicate with MSPs to their complete satisfaction.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO
<ul>
<li>Answer how-to questions and customer care requests related to Acronis Cyber Platform</li>
<li>Work on resolving various technical incidents for the MSPs involving Acronis products.</li>
<li>Perform technical analysis of a technical issue and define an action plan for fixing it.</li>
<li>Be responsible for building and maintaining strong relationships with partners.</li>
<li>Maintain deep knowledge of Company operations to support partners’ requests effectively.</li>
<li>Interact with various departments (Experts, Partner Success, Analysts) to analyze and resolve problems.</li>
<li>Meet and exceed KPIs set for your role (customer satisfaction, productivity, interaction quality and others).</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>2 or more years of work experience in a similar role (preferably in Hosting tech support or Managed Service Provider business)</li>
<li>Hands-on experience administering Windows Server (know how to gather and analyze various Windows logs and dumps)</li>
<li>Experience with Business applications (MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, NTP servers) – as a strong plus</li>
<li>Knowledge of Linux/UNIX basics, CLI – as a strong plus</li>
<li>Awareness of the modern Virtualization technologies (experience deploying and managing virtual machines on VMware ESXi / Microsoft Hyper-V clusters) – as a strong plus.</li>
<li>Passion for troubleshooting, ability to come up with efficient solutions for complex cross-platform issues.</li>
<li>Good communication skills and customer focus, ability to prioritize and switch between a variety of time-sensitive issues</li>
<li>Fluent English (both verbal and written) required</li>
<li>Fluent Spanish (verbal and written)</li>
</ul>
*Please provide your resumes in English.
WHO WE ARE

Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-MK

Bogotá

Cloud Support Specialist - LATAM

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Cloud Partner Success Manager to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment. 
The Cloud Partner Success Manager (NEUR)  is responsible for managing and growing relationships with cloud partners across the Northern Europe region. This role focuses on ensuring the successful adoption, integration, and expansion of Acronis' cloud solutions within partner organizations, driving mutual business success.
WHAT YOU'LL DO
<ul>
<li>Make a territory analysis and planning for dedicated geographies to identify top potential partners.</li>
<li>Align with Acronis Cloud Distributors for joint activities for channel enablement</li>
<li>Activate and enable new partners with Acronis sales and marketing tools and programs</li>
<li>Drive successful upsell \ cross sell initiatives so partner</li>
<li>Make partners sell Acronis services to existing customer base of the partner, attract new customers to partner and help to retain existing customer to partner</li>
<li>Train new partners with existing and new products</li>
<li>Develop relationship with key decision makers on partner side</li>
<li>Support new partners on daily basis on business and technology development</li>
<li>Engage Acronis presales and Technical support teams</li>
<li>Key KPIs: Total Revenue from signed partners, churn rate (% of partners leaving the program), number of Acronis services sold through the partner</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>5+ years of a sales experience in a Cybersecurity industry</li>
<li>Channel sales\ Partner account manager \ Channel development position within a software vendor</li>
<li>In depth channel and field sales experience with understanding of cloud market business model</li>
<li>Self-motivated with a high level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy</li>
<li>Team-player with a positive attitude who thrives in a global environment, eager to do more and help out, views challenging situations as opportunities</li>
<li>Comfortable with ambiguity and willingness to adapt to changes in responsibilities and strategies</li>
<li>Highly persistent in follow-up conversations, negotiations and closing sales skills</li>
<li>Strong presentational, communication, interpersonal, planning and time management skills</li>
<li>Fluent/Native English skills</li>
<li>Passion and commitment to succeed by working hard and never giving up</li>
</ul>
WHO WE ARE 
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments. 
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses. 
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact. 
 Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
WE OFFER 
Competitive Benefits  
<ul>
<li>Employee recognition and referral bonus programs </li>
<li>Hybrid and flexible working models </li>
<li>25 days paid annual leave </li>
<li>Supplementary health insurance for employees and family members, including dental treatment and childbirth bonus </li>
<li>Monthly sports card for employees and family members  </li>
<li>Monthly public transport card </li>
</ul>
 Office Benefits   
<ul>
<li>Convenient and modern office location in state of the art building including office massage and game rooms </li>
<li>Free parking for cars and bicycles </li>
<li>Free office lunch vouchers </li>
<li>Team-building and social activities  </li>
</ul>
Professional Development  
<ul>
<li>Global mentorship program </li>
<li>Trainings, certifications and professional development activities </li>
<li>Participation in conferences and seminars </li>
</ul>
#LI-RK1

Sofia

Cloud Partner Success Manager with English (NEUR)

ION Group

The Role:This is an exciting opportunity to join ION as a Senior Technical Consultant. As a Senior Technical consultant, you will be responsible for reviewing infrastructure sizing, deploying, testing, tuning, and implementing the system and working in a team environment. You will also have some responsibility for building and implementing the customer requirements while mentoring other team members. You will work with business analysts, clients, and team members to design and implement product extensions, configurations, and interfaces.<h3>Key Responsibilities:</h3><ul><ul><li>Assume hands-on project implementation in all phases of the implementation (design, build, test, deploy)</li><li>Provide technology &amp; infrastructure design advice, design, analysis, and troubleshooting in the discovery workshop, design, configuration, testing, and production support of the ION solution for the client’s business needs</li><li>Participate and support the architectural design decisions regarding interfaces between ION solution and other systems and gain the client’s confidence in the recommended approach</li><li>Gather and document technical requirements and any other deliverables required by the project </li><li>Participate in requirements analysis and system deployment and configuration at client site or ION Cloud</li><li>Support client training services </li><li>Attend Product trainings to gain knowledge of the system’s functionality, architecture, and technical components</li><li>Present the project’s technical solution to client representatives</li><li>Provide clients with full range of technical support services for troubleshooting technical and performance issues with little support from the team lead</li><li>Gain proficiency in one or more functional and technical area for the system (interfaces, deployment, performance tuning, database analysis, etc)</li><li>Setup internal ION Product Environments for testing and validation as needed</li><li>Perform some minor custom enhancement work in Report Builder, TPM and OpenJVS scripting </li><li>Track deliverables to estimates and deliver on time</li><li>Lead a small to medium scale implementation project  </li><li>Follow documentation standards and resolution process flow for all deliverables</li><li>Support and adhere to ION’s best practices </li><li>Keep Line Manager and engagement owner(s) informed regarding the status of assigned responsibilities</li><li>Participate in Upgrade Implementation Analysis and provide detailed solutioning in the Requirements Traceability Matrix and Technical Upgrade document as well as accurate estimates</li><li>Maintain full chargeability on client account(s) as assigned</li><li>Travel to customer site to work on projects as needed</li><li>Full overlap with EMEA time zone is required. Some overlap with US time zone at least until 11:30pm IST depending on projects assigned. </li></ul></ul><h3>Required Skills, Experience and Qualifications:</h3><ul><ul><li>Product Specific Qualifications:</li><li>Openlink Endur Product experience in implementations, Connex Integration JMS or WebServices, Openlink Standard Gateways setup, TPM workflow experience, Report Builder experience, Services manager and setting up services, Grid balancing, EOD performance tuning, Integrating monitoring tools with Openlink, Modules installations (E.g. Movement Manager, Market Data Tools, Recs, etc.) </li><li>Business knowledge of 2+ commodities. </li><li>Implemented at least V18+. </li><li>Experience with systems aspect such as installation, upgrades, health checks is a must.</li><li>Technical Qualifications:  </li><li>Bachelor’s or master’s degree in computer science, Engineering, Finance, Accounting, Economics, or a directly related IT field</li><li>8+ years’ industry experience in enterprise application deployment and troubleshooting</li><li>Minimum 5-year direct experience working Openlink Endur in configuring, deploying, troubleshooting, creating enhancements and performance tuning.</li><li>Expertise in at least 3 main areas of Openlink Endur</li><li>Minimum 5-years working in consulting capacity.</li><li>Strong Experience with systems aspect such as installation, upgrades, health checks</li><li>Strong Experience with RDBMS such Oracle or MS SQL Server is required</li><li>Ability to follow system deployment steps with little-to-no guidance from lead team members </li><li>Strong understanding of relational database concepts</li><li>Strong Database administration skills</li><li>Experience writing detailed systems specifications, deployment runbooks, how-to documentation </li><li>Advanced networking, distributed networks knowledge</li><li>Proficiency in Windows or Linux Operating systems, shell commands, and security architecture</li><li>Experience with industry standard performance monitoring tools</li><li>Familiarity with cloud technologies (Azure and AWS)</li><li>Strong SQL scripting skills in Oracle or MSSQL </li><li>Good experience with Java (OpenJVS) and object-oriented skills</li><li>Ability to create Report Builder reports and to create TPM workflows and troubleshoot performance issues </li><li>Experience with source control and continuous integration tools (GIT, TFS, Confluence, Bamboo) and issue tracking systems (Jira, NetSuite) is required</li><li>Experience working with Integrated Development environments such as Eclipse</li><li>Experience writing detailed technical specifications</li><li>Experience with Interface implementation following industry standard integration patterns</li><li>Experience with office productivity tools such as Word, Excel, PowerPoint, and SharePoint</li><li>Strong analytical and problem-solving skills</li><li>Strong written and oral communication skills</li><li>Must be self-motivated, independent, resourceful, and capable to take constructive feedback and strive for continuous improvement</li><li>For on-site consultants, ability to work onsite at client locations as needed</li><li>Ability to work as part of a project team structure</li></ul></ul>About usWe’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.          • Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.          • Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe,Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision.

Noida

Pune

Bangalore

Senior Technical Consultant: Openlink Endur: Systems Focus

Role - MicroStrategy Architect  We are looking for an experienced MicroStrategy Architect to lead the design, development, and implementation of advanced business intelligence solutions using the MicroStrategy platform. The ideal candidate will have in-depth expertise in MicroStrategy architecture, data modeling, report development, and dashboard design. They will be responsible for defining the BI strategy, optimizing system performance, and guiding data-driven decision-making processes. You Will:  Architect and design BI solutions using MicroStrategy tools. Develop, optimize, and maintain MicroStrategy reports, dashboards, and visualizations. Oversee the development of data models and ETL pipelines to ensure data accuracy and consistency. Collaborate with business stakeholders and data engineering teams to gather requirements and translate them into scalable solutions. Lead performance tuning and system optimization efforts to ensure high availability and fast response times. Ensure the platform is scalable to meet the organization's growing needs, particularly in high-demand environments. Experience in MicroStrategy administration. Provide technical leadership in the adoption of new features and tools within the MicroStrategy ecosystem. Ensure best practices in data governance, security, and compliance Other Requirements: Optional: Retail Domain Knowledge: Experience with the retail sector is a strong plus, including the ability to provide insights on customer behavior, product performance, and supply chain metricsExperience with integrating MicroStrategy with cloud platforms (e.g., Snowflake, Azure) and advanced data solutionsFamiliarity with other BI tools and technologies, such as Tableau or Power BI. Understanding of the latest trends in AI/ML and their integration into BI platforms. Knowledge of software configuration management environments and tools such as JIRA, Git, Jenkins, TFS, Shell, PowerShell, Bitbucket. Experience with Agile development methods in data-oriented projects  Qualification:  8+ years of experience with MicroStrategy platform, including architecture, design, and implementation. Strong experience with data modeling and ETL processes. Expertise in SQL, data warehousing concepts, and cloud architecture. Familiarity with retail analytics and KPIs is a plus. Proven ability to manage projects, mentor junior developers, and collaborate across teams. Strong communication skills, with experience in client-facing roles.

India

MicroStrategy Architect - IN

MicroStrategy Architect  We are looking for an experienced MicroStrategy Architect to lead the design, development, and implementation of advanced business intelligence solutions using the MicroStrategy platform. The ideal candidate will have in-depth expertise in MicroStrategy architecture, data modeling, report development, and dashboard design. They will be responsible for defining the BI strategy, optimizing system performance, and guiding data-driven decision-making processes. You Will:  Architect and design BI solutions using MicroStrategy tools. Develop, optimize, and maintain MicroStrategy reports, dashboards, and visualizations. Oversee the development of data models and ETL pipelines to ensure data accuracy and consistency. Collaborate with business stakeholders and data engineering teams to gather requirements and translate them into scalable solutions. Lead performance tuning and system optimization efforts to ensure high availability and fast response times. Ensure the platform is scalable to meet the organization's growing needs, particularly in high-demand environments. Experience in MicroStrategy administration. Provide technical leadership in the adoption of new features and tools within the MicroStrategy ecosystem. Ensure best practices in data governance, security, and compliance <h3>Other Requirements: </h3><ul><ul><li>Optional: Retail Domain Knowledge: Experience with the retail sector is a strong plus, including the ability to provide insights on customer behavior, product performance, and supply chain metrics. </li><li>Experience with integrating MicroStrategy with cloud platforms (e.g., Snowflake, Azure) and advanced data solutions. </li><li>Familiarity with other BI tools and technologies, such as Tableau or Power BI. </li><li>Understanding of the latest trends in AI/ML and their integration into BI platforms. </li><li>Knowledge of software configuration management environments and tools such as JIRA, Git, Jenkins, TFS, Shell, PowerShell, Bitbucket. </li><li>Experience with Agile development methods in data-oriented projects  </li></ul></ul><h3>Qualification: </h3><ul><ul><li>8+ years of experience with MicroStrategy platform, including architecture, design, and implementation. </li><li>Strong experience with data modeling and ETL processes. </li><li>Expertise in SQL, data warehousing concepts, and cloud architecture. </li><li>Familiarity with retail analytics and KPIs is a plus. </li><li>Proven ability to manage projects, mentor junior developers, and collaborate across teams. </li><li>Strong communication skills, with experience in client-facing roles.  </li></ul></ul>

Singapore

Raffles Place

MicroStrategy Architect - SG

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Senior QA Automation Engineer to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment.
We are seeking skilled professionals who are looking for an extraordinary challenge in a fast-moving sector of high technology. We want individuals who are not afraid to get their hands dirty and do what it takes to get the job done. Our fast-paced and dynamic work environment will challenge you and get you closer to reaching your full potential. Acronis will give you the platform and tools you need to build and grow your career. You will find yourself surrounded by highly passionate, hardworking, and fun-loving individuals.
WHAT YOU'LL DO
<ul>
<li>Collaborate with product managers, developers, and architects to thoroughly understand business and technical requirements, translating them into comprehensive test strategies. </li>
<li>Lead the development of automated test scripts, ensuring scalability and reliability across multiple features and systems. </li>
<li>Build and maintain robust test automation frameworks that streamline testing processes and enhance test coverage. </li>
<li>Integrate automated tests seamlessly into CI/CD pipelines, ensuring continuous quality validation throughout the development lifecycle. </li>
<li>Work closely with manual QA engineers to identify test cases suitable for automation, transitioning them into efficient automated workflows. </li>
<li>Mentor and train manual testers in automation tools, guiding them on how to write, execute, and maintain automated tests, promoting a shift towards automation-focused testing. </li>
<li>Collect and analyze detailed data for bug investigation, providing actionable insights to facilitate root cause analysis and resolutions. </li>
<li>Drive the investigation and resolution of customer-reported issues by performing in-depth analysis and leading discussions with R&amp;D teams. </li>
<li>Foster a culture of continuous improvement in testing methodologies and automation practices within the team.</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>5+ years of experience in QA automation, with a strong focus on test automation frameworks and CI/CD pipeline integration. </li>
<li>Proven track record in developing and maintaining automated test scripts for complex systems and features. </li>
<li>Hands-on experience with building and optimizing automation frameworks (e.g., Selenium, TestCafe, Playwright, Cypress, PyTest). </li>
<li>Proficient in programming languages such as Python and JavaScript with the ability to write and maintain test automation scripts. </li>
<li>Solid understanding of API testing, performance testing, and load testing. </li>
<li>Strong experience working with CI/CD tools (e.g., Jenkins) to integrate automated testing into the software delivery pipeline. </li>
<li>Experience in mentoring and training manual QA engineers on automation tools and practices. </li>
<li>Solid understanding of software development methodologies (Agile, Scrum) and QA processes. </li>
<li>Previous experience collaborating with cross-functional teams (product managers, developers, architects) to deliver high-quality products.</li>
</ul>
WHO WE ARE
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
#LI-WC1

Erevan

Senior QA Automation Engineer (SDET)

The Role:This is an exciting opportunity to join ION as a Senior Technical Consultant. As a Senior Technical consultant, you will be responsible for designing, building, testing, and implementing the customer requirements while mentoring other team members. You will work with business analysts, clients, and team members to design and implement product extensions, configurations, and interfaces. You will also be responsible for reviewing infrastructure sizing, deploying, testing, tuning, and implementing the system and working in a team environment.<h3>Key Responsibilities:</h3><ul><ul><li>Assume hands-on project implementation in all phases of the implementation (design, build, test, deploy) engagement.</li><li>Provide technology advice, design, analysis, custom code development, configuration, deployment, and troubleshooting in the discovery workshop, design, configuration, testing, and production support of the ION solution for the client’s business needs</li><li>Participate and support the architectural design decisions regarding interfaces between ION solution and other systems, as well as the technical approach for custom scripts and reports, and gain the client’s confidence in the recommended approach</li><li>Support and adhere to implementation best practices </li><li>Gather and document technical requirements, code specifications and any other deliverables required by the project </li><li>Support client training services in custom development technologies</li><li>Attend Product trainings to gain knowledge of the system’s functionality, architecture, and technical components</li><li>Present the project’s technical solution to client representatives</li><li>Support client training services</li><li>Consult with client’s technology users to determine technical and systems requirements to be addressed by the ION solution</li><li>Follow project delivery methodology standards</li><li>Track deliverables to estimates and deliver on time</li><li>Lead a small to medium scale implementation project  </li><li>Follow documentation standards and resolution process flow for all deliverables</li><li>Keep Line Manager and engagement owner(s) informed regarding the status of assigned responsibilities</li><li>Participate in Upgrade Implementation Analysis and provide detailed solutioning in the Requirements Traceability Matrix and Technical Upgrade document as well as accurate estimates</li><li>Setup internal ION Product Environments for testing and validation as needed</li><li>Maintain full chargeability on client account(s) as assigned</li><li>Travel to customer site to work on projects as needed</li><li>Must completely overlap EMEA CET hours and some US Eastern time coverage up to 12pm ET. </li></ul></ul><h3>Required Skills, Experience and Qualifications:</h3><ul><ul><li>IT2 implementation knowledge. </li><li>Strong knowledge of building and maintaining VBScripting, Object Rexx, API integration, IT2 installation and upgrades, IT2 API installation, IT2 Anywhere installation, Power BI reports and Crystal reports. </li><li>Business knowledge of treasury is a plus. </li><li>Bachelor’s or master’s degree in computer science, Engineering, Finance, Accounting, Economics, or a directly related IT field</li><li>8+ years’ industry experience in Software Design and Development or deployment of enterprise software in client environments</li><li>Minimum 7-years direct experience working with IT2 in designing, coding, configuring, installing, deploying, testing, and debugging reports, plugins, and interfaces in client environments.</li><li>Expertise in at least 3 main areas of the ION Product </li><li>Minimum 5-years working in consulting capacity.</li><li>Strong experience with following programming technologies: VBScripting, API integration</li><li>Strong experience with systems aspect such as installation, upgrades, and health checks</li><li>Experience with business reporting tools such as SAP Crystal Report, Microsoft SRSS, Tableau, Power BI</li><li>Ability to follow system deployment steps and operate independently with little-to-no guidance from lead team members </li><li>Experience writing detailed systems specifications, deployment runbooks, how-to documentation </li><li>Proficiency in Windows or Linux Operating systems, shell commands, and security architecture</li><li>Experience with industry standard performance monitoring tools</li><li>Familiarity with cloud technologies (Azure and AWS) </li><li>Strong SQL scripting skills in Oracle or MSSQL </li><li>Experience with RDBMS such Oracle or MS SQL Server is required</li><li>Experience with Interface implementation following industry standard integration patterns</li><li>Ability to follow design specifications and operate independently with little to no guidance from lead resources</li><li>Experience writing detailed technical specifications</li><li>Experience working with Integrated Development environments such as Visual Studio, Eclipse, Visual Studio Code</li><li>Experience with source control and continuous integration tools (GIT, TFS, Confluence, Bamboo) and issue tracking systems (Jira, NetSuite) is required</li><li>Experience with office productivity tools such as Word, Excel, PowerPoint, and SharePoint</li><li>Strong analytical and problem-solving skills</li><li>Excellent written and oral communication skills</li><li>Excellent interpersonal / consulting skills with proven experience</li><li>Must be self-motivated, independent, resourceful, and capable to take constructive feedback and strive for continuous improvement</li><li>For on-site consultants, ability to work onsite at client locations as needed</li><li>Ability to work as part of a project team structure</li></ul></ul>About usWe’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.          • Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.          • Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe,Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision.ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.

Emea

Senior Technical Consultant – IT2

Senior AWS Migration Engineer About the RoleWe are seeking an experienced Senior AWS Migration Engineer to lead and execute end-to-end cloud migration projects. The ideal candidate will have a strong background in AWS services, networking, and cloud architecture. Key ResponsibilitiesDesign and implement end-to-end AWS migration strategiesLead complex migration projects from planning to executionOptimize existing infrastructure for cloud environmentsCollaborate with cross-functional teams to ensure smooth transitionsProvide technical guidance and mentorship to junior team membersImplement and manage secure, scalable network architectures in AWSExecute data migration tasks using various AWS and third-party tools Required Skills and Qualifications5+ years of experience in cloud migrations, with a focus on AWSDeep knowledge of AWS migration services and tools, including:* AWS Migration Hub* AWS Application Migration Service* AWS Server Migration Service* AWS DataSync* AWS Transfer FamilyStrong understanding of networking concepts and implementations in AWS, including:* VPN and AWS Direct Connect* VPC peering and AWS Transit Gateway* Network Address Translation (NAT)* Route tables and subnets* Security Groups and Network Access Control Lists (NACLs)Expertise in a wide range of AWS services, including but not limited to: * Compute: EC2, Lambda, ECS, EKS* Storage: S3, EBS, EFS, AWS FSx (including FSx for NetApp ONTAP)* Database: RDS, DynamoDB, Aurora* Networking: VPC, Route 53, CloudFront* Security: IAM, AWS WAF, AWS Shield* Management: CloudWatch, CloudTrail, AWS ConfigExperience with AWS Dedicated Hosts and EC2 Dedicated InstancesProficiency in infrastructure-as-code tools (e.g., Terraform, CloudFormation)Strong scripting skills in languages such as Python, Bash, or PowerShellExperience with Windows and Linux operating systemsFamiliarity with data migration tools and techniques, including:* Robocopy for Windows environments* rsync for Linux environments* AWS DataSync for automated data transferKnowledge of NetApp ONTAP systems and experience migrating to AWS FSx for NetApp ONTAPExcellent problem-solving and communication skills Preferred Qualifications Familiarity with database migration techniques and tools (e.g., AWS Database Migration Service)Understanding of security best practices in cloud environmentsExperience with hybrid cloud architecturesKnowledge of AWS Snow Family devices for large-scale data migrationsFamiliarity with AWS Organizations and multi-account strategies

Senior AWS Migration Engineer

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience™ from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.Rackspace has been commissioned by the Kingdom of Saudi Arabia to assure the build of a sovereign multi-tenant private cloud that we have designed.Role OverviewAs a Senior Python Developer, you’ll have the opportunity to build world-class web applications and platform services that provide messaging and collaboration tools for customers worldwide.  This role will be part of a team that has a strong, passionate engineering culture and proven track record of writing high quality software by using the best engineering practices in the industry. You will have the opportunity to work on highly distributed, extreme capacity systems that use a variety services and processes.We are looking for hands-on expertise in python programming, as well as proven experience in Cloud automation, IaC automation, including design and integration patterns, etc. <h3>Primary Responsibilities:</h3><ul><ul><li>Design, develop, and maintain scalable and reliable Python applications to meet project requirements.</li><li>Design and develop software for large-scale enterprise services.</li><li>Collaborate with cross-functional teams, including product management and DevOps, to define project specifications and deliverables.</li><li>Conduct code reviews and provide mentorship to junior developers, ensuring adherence to best practices and coding standards.</li><li>Troubleshoot and debug applications to optimize performance and resolve issues.</li><li>Participate in the full software development lifecycle, from requirements gathering to deployment and maintenance.</li><li>Stay updated with emerging technologies and industry trends to continuously improve development processes.</li><li>Translate functional requirements into conceptual and detailed designs; provide estimates for development effort.</li><li>Create unit and acceptance tests; perform QA/Test; automate deployment; and assist Operations and Support staff in troubleshooting software issues, as well as implementing bug fixes.</li><li>Adhere to coding and process best practices.</li></ul></ul><h3>Desired Skills and Experience:</h3><ul><ul><li>Proven experience (8+ years) in Software Development and System Administration.</li><li>Proven experience in DevOps and container orchestration technology; Docker, Kubernetes, etc.</li><li>Experience with defining, creating, implementing, and improving cloud solutions</li><li>Experience with Apache Airflow is a plus.</li><li>Excellent working experience of CI/CD pipelines.</li><li>In depth experience with automation/configuration using Ansible, Terraform.</li><li>Good knowledge in Linux/Windows system administration.</li><li>Experience with Private Cloud virtualization technologies.</li><li>Experience in one of VMware and OpenStack is mandatory.</li><li>Experience of ServiceNow Cloud Management Platform (CMP) is highly desired.</li><li>Knowledge of common network and security practices.</li><li>Experience with monitoring and logging tools.</li><li>Excellent interpersonal and verbal communication skills.</li><li>Ability to learn anything fast.</li></ul></ul>#LI-LP2#LI-RemoteAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Poland

Senior Python Developer

This position is based in New York office, where you will work closely with cross-functional teams and clients. Working from the office four days a week is mandatory to ensure seamless communication and delivery. Fully remote work is not an option for this role, as we value the collaborative environment and face-to-face interactions that drive innovation and success.Overview We are seeking a highly skilled Lead Azure Data Engineer (Tech Lead) with 10+ years of experience to join our dynamic team of technology professionals. In this role, you will be at the forefront of helping our clients manage modern Data Solutions at scale. As a seasoned technologist, you will leverage your deep technical expertise and strong leadership abilities to guide internal teams and clients in achieving their business goals through robust database engineering and cloud migration strategies.You will be responsible for overseeing the end-to-end lifecycle of modern Data platform on Azure, from initial design and planning to ongoing optimization and support. A critical aspect of your role , You will serve as a key technical liaison, ensuring seamless collaboration and effective delivery between our clients and offshore 24x7 teams for Dataops. Your ability to take ownership of delivery, manage cross-functional collaboration, and maintain open lines of communication across time zones is essential to the success of our projects.This version emphasizes the importance of collaboration and delivery ownership with offshore teams, highlighting it as a key component of the role.<h3>Key Responsibilities:</h3><ul><ul><li>Lead and manage a team of data engineers, providing guidance and mentorship in implementing Azure data solutions. Set technical direction, define architectural standards, and drive the adoption of best practices for data engineering on Azure. Ensure that project timelines and deliverables are met while maintaining high-quality standards. </li><li>Lead and mentor a team of offshore data engineers to meet program requirements.</li><li>Serve as the technical liaison between customers and offshore 24x7 teams.</li><li>Design and develop robust, scalable, and secure data pipelines and data integration solutions using Azure Data Factory, Azure Databricks, Snowflake, pyramid Analytics.</li><li>Oversee the design, configuration, monitoring, and automation of Cloud Data Platfrom</li><li>Lead database migrations, including planning, execution, and optimization for Azure Cloud.</li><li>Develop and maintain Standard Operating Procedures (SOPs) and ensure the technical viability of production deployments.</li><li>Provide advanced troubleshooting and resolution of day to day Data operations.</li><li>Creating &amp; maintaining documentation, on-boarding procedures &amp; conduct training sessions on DataOps process</li><li>Monitor pipelines for failures and diagnose/resolve problems.</li><li>Mentoring and Training: Provide guidance and support to Level 1 and Level 2 Data Engineers, sharing knowledge and expertise to foster their professional growth.</li><li>Engage, Consult and Deliver based on interactive customer communications in streamlining project deliverables and scope of work.</li><li>Automate repetitive tasks to enhance efficiency and reduce human error.</li><li>Participate in 24x7 production support for Cloud Data Platform.</li></ul></ul><h3>Required Skills:-</h3><ul><ul><li>Expertise in Azure Data services, Snowflake, and Pyramid Analytics.</li><li>Experience in DataOps</li><li>Extensive experience in cloud-enabled data migrations and administration (On-prem to cloud, Cloud to cloud).</li><li>Strong leadership and communication skills, with the ability to guide and influence both technical and business stakeholders.</li><li>Proficient in traditional Datawarehousing , ETL along with modern Cloud Data Stack</li><li>Strong written and verbal communication skills with the ability to effectively convey technical information to non-technical stakeholders.</li><li>Ability to communicate technical info and ideas so others will understand.</li><li>Ability to apply varying leadership skills and traits that create solutions and results to unexpected situations.</li><li>Familiarity with industry best practices for Azure Data, Snowflake, and Pyramid Analytics, including development,  configuration settings, maintenance tasks, and disaster recovery strategies.</li><li>Ability to manage multiple demands with a sense of urgency and lead change successfully</li><li>Should be able to establish end to end continuous integration and continuous deployment and guide the team on best practices and help them release product/application fast.· Provide 24x7 support as required for releases &amp; maintenance</li></ul></ul><h3>Education Requirements List:-</h3><ul><ul><li>Bachelor’s degree in computer science, Computer Information Systems, Management Information Systems, or a directly related field</li></ul></ul><h3>Certifications List:-</h3><ul><ul><li>Azure DP- 203</li><li>Snowpro Core</li><li>Snowpro Data Engineer</li></ul></ul><h3>Travel:-</h3><ul><ul><li>This position is based in New York office, where you will work closely with cross-functional teams and clients. </li><li>Working from the office four days a week is mandatory to ensure seamless communication and project delivery. </li><li>Fully remote work is not an option for this role, as we value the collaborative environment and face-to-face interactions that drive innovation and success.</li></ul></ul>The following information is required by the Colorado Equal Pay Transparency Act and the New York City Pay Transparency Act. This applies only to individuals working in the state of Colorado or in New York City. The anticipated starting pay range of Colorado and New York City applicants for this role is $116,100 - 154,800 and $135,300 - 180,400Based on eligibility, compensation for the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance, and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on <a href="https://rackspace.jobs/benefits/" rel="noopener noreferrer nofollow ugc" target="_blank">benefits</a> offered is here.#LI-VM1#LI-USA#rackspaceAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Lead Azure Data Engineer (Tech Lead)

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Compensation Consultant to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment. 
We are seeking an experienced and strategic Compensation Consultant to join our Human Resources Center of Excellence team. The Compensation Consultant will be primarily responsible for designing and implementing competitive pay ranges across the globe for all departments within the Company. This role requires a deep understanding of global compensation practices, regulatory requirements, and market trends to ensure our compensation programs support our business objectives and attract, retain, and motivate top talent. This is a 12-month contract position.
WHAT YOU'LL DO
<ul>
<li>Develop and maintain competitive pay ranges for all roles across the organization, ensuring alignment with market data and internal equity</li>
<li>Conduct comprehensive market analysis to benchmark salaries and ensure our compensation practices are competitive and aligned with industry standards</li>
<li>Ensure compliance with global, national, and local compensation regulations and labor laws</li>
<li>Lead job evaluation processes to determine appropriate pay levels for new and existing positions</li>
<li>Maintain accurate compensation data and documentation, and provide reporting and analysis when required</li>
<li>Stay updated with industry trends and best practices in compensation and rewards and proactively recommend improvements to our compensation programs.</li>
</ul>
WHAT YOU BRING
<ul>
<li>5 years of compensation experience</li>
<li>Experience evaluating compensation programs and developing recommendations to meet business objectives</li>
<li>Knowledge of compensation best practices</li>
<li>Fluent English both written and verbal</li>
<li>Strong internal customer focus with desire to learn all aspects of the business</li>
<li>High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy </li>
<li>Strong written and verbal communication and interpersonal skills</li>
<li>Outstanding organizational, problem solving, and multi-tasking skills</li>
<li>Collaborative, team-player with a commitment to succeed and never give up attitude</li>
<li>Self-motivated, proactive, and able to work with minimal supervision</li>
</ul>
*Please submit your resume and application in English
WHO WE ARE 
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments. 
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses. 
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact. 
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
#LI-CW1

Canada

Compensation Consultant (12-Month Contract)

About the Role:We are seeking a highly skilled and experienced Senior Big Data Engineer to join our dynamic team. The ideal candidate will have a strong background in developing and scaling both stream and batch processing systems, and a solid understanding of public cloud technologies, especially GCP. This role involves working in a remote environment, requiring excellent communication skills and the ability to solve complex problems independently and creatively.What you will be doingBuild a reusable, and reliable code for stream and batch processing systems at scale. This includes working with technologies like Pub/Sub, Kafka, Kinesis, DataFlow, Flink, Hadoop, Pig, Hive, and Spark. Implementing automation/DevOps best practices for CI/CD, IaC, Containerization, etc.<h3>Requirements</h3><ul><ul><li>About the Role:</li><li>We are seeking a highly skilled and experienced Senior Big Data Engineer to join our dynamic team. The ideal candidate will have a strong background in developing batch processing systems, with extensive experience in Oozie, the Apache Hadoop ecosystem, Airflow, and a solid understanding of public cloud technologies, especially GCP.  This role involves working in a remote environment, requiring excellent communication skills and the ability to solve complex problems independently and creatively.</li><li>What you will be doing</li><li>Develop scalable and robust code for batch processing systems. This includes working with technologies like Hadoop, Oozie, Pig, Hive, Map Reduce, Spark (Java), Python, Hbase</li><li>Develop, Manage and optimize data workflows using Oozie and Airflow within the Apache Hadoop ecosystem</li><li>Leverage GCP for scalable big data processing and storage solutions</li><li>Implementing automation/DevOps best practices for CI/CD, IaC, etc.</li><li>Requirements:</li><li>Experience with GCP managed services and understanding of cloud-based batch processing systems are critical.</li><li>Proficiency in Oozie, Airflow, Map Reduce, Java</li><li>Strong programming skills with Java (specifically Spark), Python, Pig, and SQL</li><li>Expertise in public cloud services, particularly in GCP.</li><li>Proficiency in the Apache Hadoop ecosystem with Oozie, Pig, Hive, Map Reduce</li><li>Familiarity with BigTable and Redis</li><li>Experienced in Infrastructure and Applied DevOps principles in daily work. Utilize tools for continuous integration and continuous deployment (CI/CD), and Infrastructure as Code (IaC) like Terraform to automate and improve development and release processes.</li><li>Ability to tackle complex challenges and devise effective solutions. Use critical thinking to approach problems from various angles and propose innovative solutions.</li><li>Worked effectively in a remote setting, maintaining strong written and verbal communication skills. Collaborate with team members and stakeholders, ensuring clear understanding of technical requirements and project goals.</li><li>Proven experience in engineering batch processing systems at scale.</li><li>Hands-on experience in public cloud platforms, particularly GCP. Additional experience with other cloud technologies is advantageous.</li></ul></ul>

Sr Big Data Engineer (GCP)- Airflow and Oozie

$50,000 - $63,000 a yearThe Data Center Operations Technician owns the responsibility of all IT Infrastructure, including customer configurations, within the data center environment ensuring all customer server environments are secure, operational and maintain <a href="http://99.0.3.231/" rel="noopener noreferrer nofollow ugc" target="_blank">99.999</a>% uptime.Salary offered- 60-63 k per year  Job DescriptionKey Accountabilities• Utilize custom monitoring software and internal ticketing system to provide customer support• Identify and troubleshoot simple hardware failures on x86-based servers to include the replacement of failed hardware components• Troubleshoot simple operating system storage issues including file system, disk management and RAID technologies• Support servers running Microsoft Windows Server, Red Hat Enterprise Server, Ubuntu Linux or VMWare ESX Server• Simple operating systems administration to include troubleshooting of login, password and connectivity issues• Troubleshoot simple local area network (LAN) connectivity issues and reestablish remote access to customer configurations utilizing SSH, Terminal Services/Remote Desktop Services or Remote Access Controllers• Complete the troubleshooting, configuration and replacement of network device hardware including access and aggregation switches, firewalls, load-balancers and security appliances• Complete the troubleshooting, configuration and replacement of storage devices including DAS and NAS arrays• Complete customer configuration maintenances including hardware modification, operating system installation, mounting of the devices within cabinets and completion of all cabling needs required• Troubleshoot copper and fiber cabling including initial installation testing as well as connectivity issues with previously deployed copper or fiber cabling• Provide technical communication relating to customer configurations in a concise, professional manner• Adhere to company security policies and procedures, including health and safety and local governing requirements as directed• Execute and maintain meticulous 5S and housekeeping practices• Demonstrate no less than full performance in a continuous, consistent, measurable manner• Demonstrate high levels of passion and enthusiasm when providing Fanatical Support to all customers and coworkers• Communicate in an honest, transparent manner focused on building trust amongst customers and coworkersKey Performance Indicators (please note your KPI’s are the outputs of each of the accountabilities)• Demonstrate a clear understanding of Rackspace software toolsets required for the monitoring and support of customer configurations• Demonstrate the ability to successfully complete customer configuration maintenances and hardware troubleshooting• Attention to detail and adherence to maintenance instructions ensure customer configuration rework is not required• Customer configuration maintenances are quality controlled and adhere to published policy and process to ensure Global alignment• Troubleshooting and problem solving capabilities lead to accurate and timely resolution of technical events• All customer incidents or potential risks to our customers must be investigated utilizing the root cause analysis method• All customer interactions, both internal and external, are conducted in a manner that delights customers• Process and policy sign off is conducted in a timely manner, with clear understanding of the subject matter, by the specified due date• All areas of responsibility are clean and organized with specific areas designated for all moveable itemsMAIN CONTACTS (external/internal):• Data Center Operations Team Lead (daily: direct manager)• Internal Rackspace Personnel (daily: status of customer issues, configurations, objectives and tasks)• External/Internal Customers/Vendors (daily: status of customer issues, configurations and tasks)• Rackspace Vendors (varies: supervision and oversight of work undertaken)REQUIREMENTS: • Diploma holder or above in Information Technology or related disciplines• Minimum 2 years working experience in IT services with 3 years experience in sizeable Data Centre operations is an advantage• Previous experience or ability to show familiarity with building, repairing or upgrading hardware components required• Previous experience in a customer service oriented position preferred• Industry recognized certifications in operating systems, networking, security and/or storage technologies preferred• Experience with Dell PowerEdge and HP ProLiant rack server hardware preferred• Experience with Cisco ASA and ASA-X series firewalls, F5 BigIP and Brocade ADX series load-balancers and Alert Logic IDS preferred• Experience with Cisco Catalyst 2900, 4900, 6500 and Nexus series switches preferred• Experience with Dell PowerVault DAS, NetApp and EMC Isilon NAS systems preferred• Must be able to work a flexible schedule, 24x7x365 coverage, including holidays and weekends• Must be able to prioritize work in a fast paced, high pressure environment• Must possess strong written and verbal skills, type with proficiency and exhibit professional phone etiquette• Must be proficient with productivity software including, but not limited to, Microsoft Office and Open Office as well as email client software• Must be able to lift 50 lbs over head• Must have reliable transportation and be willing to occasionally travel (2-4 wks/yr) to alternate locations  Rackspace Job DescriptionSuccess in the role requires the following personal qualities:• Effective Communicator• Self Starter• Team Player• Open (Accepting) of Feedback• Ability to Identify Problems• Solicits input from others when making decisions Full Time Position 40Hr WeekRotating shifts

Australia

Sydney

Technical Support /Technician/  Data Center Operations Technician - AU  - AU (Sydney)

Data Engineer II - R-19431

DAZN

DAZN is a tech-first sport streaming platform that reaches millions of users every week. We are challenging a traditional industry and giving power back to the fans. Our new Hyderabad tech hub will be the engine that drives us forward to the future. We’re pushing boundaries and doing things no-one has done before. Here, you have the opportunity to make your mark and the power to make change happen - to make a difference for our customers. When you join DAZN you will work on projects that impact millions of lives thanks to your critical contributions to our global productsThis is the perfect place to work if you are passionate about technology and want an opportunity to use your creativity to help grow and scale a global range of IT systems, Infrastructure and IT Services. Our cutting-edge technology allows us to stream sports content to millions of concurrent viewers globally across multiple platforms and devices. DAZN’s Cloud based architecture unifies a range of technologies in order to deliver a seamless user experience and support a global user base and company infrastructure.Join us in India’s beautiful "City of Pearls" and bring your ambition to life.<h3>You'll be setup for success if you have:</h3><ul><ul><li>A minimum of 3 to 5 years being an Architect, with below stack of skills with good design and architecture experience.</li><li>Need to be passionate about the customer experience and able to build the full application from concept to production.</li><li>Working knowledge of iOS development</li><li>Good knowledge of Swift and unit testing</li><li>Understanding of design patterns (MVVM, MVP) and software architecture</li><li>Willingness to experiment and adapt to the needs of millions of our users</li></ul></ul><h3>Even better if you have:</h3><ul><ul><li>Experience with CI (Bitrise)</li><li>Knowledge of RxSwift and UI automated testing</li><li>Familiarity with AVFoundation</li><li>Knowledge of monitoring, remote config and experimentation tools</li><li>Ability to analyse features’ impact on other features and teams</li></ul></ul>At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So, if you want to push boundaries and make an impact, DAZN is the place to be. As part of our team,you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop.  DAZN VALUES – THE ‘HOW’ IN WHAT WE DO:   AMBITIOUS – people who want to make a big impact and drive DAZN forward.   INVENTIVE – people with bright ideas who deliver great new experiences for our customers – and improvements for our business.  People who come up with better, simpler ways of doing things.  PASSIONATE – people who are proud of our product, our content and our business – and love to shout about it.  People who love what they do and show commitment every day.  BRAVE – people who take difficult decisions to help us focus on improving DAZN, our performance and our results.   SUPPORTIVE – people who know that we achieve more as a team than as individuals.  People value inclusion and look out for each other, helping their colleagues enjoy their work and develop their careers.  People who consider others before making decisions. At DAZN, we are committed to fostering an inclusive environment that values equality and diversity, where everyone can contribute and have their voices heard. This means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities. Everyone has the opportunity to make change and impact our DEI journey by joining our ERGs: Proud@DAZN, Women@DAZN, Disability@DAZN and ParentZone. If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience. Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can. We look forward to hearing from you.

Hyderabad

IOS Architect PL

Key ResponsibilitiesAutomate deployments utilizing custom templates and modules for customer environments on AWS. Architect AWS environment best practices and deployment methodologies.Create automation tools and processes to improve day to day functions.Educate customers on AWS and Rackspace best practices and architecture.Ensure the control, integrity, and accessibility of the cloud environment for the enterprise Lead Workload/Workforce Management and Optimization related tasks.Assist Rackers across the Cloud Function. Technical ExpertiseExperienced in solutioning and implementation of Green field projects leveraging IaaS, PaaS for Primary site and DR.Near expert knowledge of AWS Products &amp; Services, Compute, Storage, Security, networking, etc. Proficient skills in at least one of the following languages: Python, Linux, Shell scripting.Proficient skills with git and git workflows.Excellent working knowledge of Windows or Linux operating systems – experience of supporting and troubleshooting issues and performance.Highly skilled in Terraform/IaC, including CI/CD practices.Working knowledge in Kubernetes.Experience in designing, building, implementing, analysing, Migrating and troubleshooting highly available systems.Knowledge of at least one configuration management system such as Chef, Ansible, Puppet or any other such tools.Understanding of services and protocols, configuration, management, and troubleshooting of hosting environments, including web servers, databases, caching, and database services.Knowledge in the application of current and emerging network software and hardware technology and protocols.SkillsPassionate about technology and has a desire to constantly expand technical knowledge.Detail-oriented in documenting information and able to own customer issues through resolution.Able to handle multiple tasks and prioritize work under pressure.Demonstrate sound problem-solving skills coupled with a desire to take on responsibility.Strong written and verbal communication skills, both highly technical and non-technical.Ability to communicate technical issues to nontechnical and technical audiences. EducationRequired Bachelor’s degree in Computer Science or equivalent degree. CertificationsRequires Associate level Certificates in AWS or professional level certificate. Experience5-7 Years of total IT experience5 -7 Years. Of experience on AWS Cloud &amp; Devops tools. Physical DemandsMay require work on non-traditional shifts. Should be able to work in 24*7 environments.A willingness to work weekends and/or holidays when required as the business dictates. About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

DEVOP Engineer (AWS Terraform)-PSDE II

Gurugram

Data Engineer II - IN

Work Mode: 2-3days Location: BangaloreExperience: Engineer III - 9-12yrsEngineer IV - 12-15yrsJob Description Summary Implements organization's cloud strategy from a technical perspective, including design, planning, integration, maintenance and support of cloud architecture. Supports development and execution of cloud implementation strategy within organization's existing IT infrastructure. May work with stakeholders across organization to evaluate cloud systems and identify appropriate solutions. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed. • Job Description Critical Competencies • Listens attentively to others, ensuring they have the opportunity to finish speaking without disruption or interruption; asks thought-provoking follow-up questions. • Picks up on non-verbal cues and uses own body language (e.g., eye contact, nodding head) to show receptiveness, attentiveness and interest. • Asks for clarification and validates understanding of messages by providing appropriate responses. • Anticipates and takes action on what needs to be done to accomplish an objective, task or goal; finds alternative or less obvious ways to carry out plans. • Sets challenging yet motivating short and long-term goals which lead to beneficial individual and team results. • Accepts ownership for individual performance, results and actions; volunteers for tasks before being asked by others or being forced by events. • Gathers pertinent information about a problem by analyzing data and patterns and identifying underlying issues. • Researches and recommends more detailed solutions to resolve problems. • Implements solutions based on advanced knowledge of standard practices and previous experiences; escalates complex or unprecedented issues and needed. • Confirms comprehension and understanding of complex information (e.g., legal, operational risk, and regulatory data) by correctly and clearly answering routine questions. • Creates clear, concise and organized communication materials (e.g., policies &amp; procedures, guidelines, presentations, messages). • Considers and understands the audience’s specific needs and comprehension level to determine the most appropriate message and delivery method, limiting or explaining technical language. • Communicates effectively with customers; listens to customers’ concerns and issues regarding technology; determines customers’ needs and expectations and responds accordingly. • Ensures that operational teams and subcontractors have a clear understanding of customer requirements; identifies technical issues and provides data to support solutions. • Considers new ways of using technology to meet or enhance customers’ needs. • Makes accurate judgments regarding the time required to complete various work outputs • Builds due dates into assignments and proactively follows up with team members to ensure deadlines are successfully met. • Balances several tasks and priorities simultaneously and seeks guidance when necessary. Key Responsibilities o Other Incidental tasks related to the job, as necessary. • Create well-designed, documented, and tested software features that meet customer requirements. • Identify and address product bugs, deficiencies, and performance bottlenecks. • Working with customers engineering teams on a wide variety of projects • Writing infrastructure as code (CloudFormation, Terraform) • Implement automation/DevOps best practices for CI/CD, IaC, Containerization, etc • Linux/Windows administration, automated deployments, scripting (Bash/PowerShell/Python) • Collaborate with fellow Rackers and customer key stakeholders to deliver projects, such as implementing Cloud-based technical architectures, executing migrations, and optimizing applications that enable business objectives. • Serve as a technical advisor and perform troubleshooting to resolve technical challenges for customers. Knowledge Extensive knowledge of cloud services, methodologies, best practices, and tools • Solid understanding of Cloud infrastructure • Knowledge about common security frameworks and standards (NIST, HIPAA, PCI, etc) Skills Generic DevOps Skill Baseline Coding • Scripting/ Programing language/ Configuration Management/ Container (1 or more at 100 level) • Continuous Integration / Continuous Deployment • VCS (Git Based VSC) • family with commit, branch, merge, review process • understand pre/post hook • design/implement branching strategy (e.g., git flow, GitHub flow) • design/implement group development collaboration process (access control, code review/approval, integration with other CI tools) • Artifact Repository • familiar with one of the popular antifactory management tools• CI/CD tools • implement CI services (VCS, antifactory repo, build, release) • Design/implement CI/CD pipeline • Operating System familiar with Linux or Windows OS • Cloud Skill Baseline • Automation • IaC • use cloud IaC language to implement cloud resources or operation process • use orchestration tools to organize IaC code and inject configurations • CI/CD • Implement CI services (VSC, Artifacts repo, build service pipeline service) • implement CI/CD pipeline to build/deploy infrastructure or application • design/implement best practice CI/CD • Landing Zone (Multi Account Framework) • Identity Access Management (IAM) • Security • Networking • Compute (VM, Container platform, Function) • Virtual Machine workload • Implement serverless solution for operational purpose • Data storage, Database • configuration management • Secret Management • Monitoring and Logging • Message Queues

Cloud Practice Engineer III &amp; IV (AWS + Devops)

Scope of Position (Accountabilities)Performs highly complex financial analyses on cash flows, operating results, and business plans to determine rates of return, capital/cash flow requirements, etc.  Prepares forecasts and analyses on industry and general economic trends.  Responsible for budget analysis.  Responsible for department’s budgeting process: plans, develops, prepares, inputs, and maintains company’s budgets. ComplexityAnalyzes and evaluates the company's operating results and financial position.   Assesses options for improvement on business expenses.  Prepares profitability analyses.  Works with Directors and VP's through the development process of each budget and makes recommendations.  Budgets include monthly, quarterly, and yearly reports which exemplify revenues and expenses.  Develops/reviews forecasts for accurate and timely cash flow projections, sales projections, expense projections, profitability, headcount, department performance, and direct expenses. Takes ownership of projects from start to finish.  May provide work leadership for less senior analysts and/or has project management responsibilities. Education Bachelor's degree required in Business, Finance, or a related field.  MBA or CFA desirable.   Experience4-6 years of experience in financial planning, analysis, or a related field.  Demonstrated ability to consistently provide FANATICAL support. KSAAdvanced technical knowledge of budgeting, financial statements, cash management, and financial analysis processes.  Advanced understanding of overall financial function and interrelated components.  Advanced understanding of business valuation and M&amp;A analysis.  Ability to create highly complex forecasting models.  Must also possess high attention to detail and be capable of performing most complex data analysis for extended periods of time.  Expert Excel skills required.  Must have advanced presentation skills, ability to express most complex quantitative concepts to non-financial audience.  Advanced communication skills, both written and verbal.  Excellent organizational skills.  Ability to make appropriate decisions considering the relative costs and benefits of potential actions.  Ability to successfully work and promote inclusiveness in small groups.  Ability to provide FANATICAL support. SupervisionWorks under minimal supervision.  Provides updates of work performed as needed.

Financial Analyst III (CA is preferred )

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for an Account Manager to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment. 
As the Account Manager, you will be focused on driving renewal in Korea, identifying and closing add-on sales opportunities within existing Customer database.
WHAT YOU'LL DO:
<ul>
<li>Responsible for the renewal of customer maintenance contracts in Korea region; this includes providing quotes directly to customers and/or their assigned channel partners</li>
<li>Responsible for upselling customers and identifying opportunities for add-on sales of Acronis products</li>
<li>Develops sales opportunities by researching and identifying potential account; building rapport, providing technical information and explanations; preparing quotations</li>
<li>Handles customer and partner inquiries related to quotes, pricing, co-terming, up-selling and reinstatement of maintenance contracts</li>
<li>Positively interacts and collaborates with Customers, Acronis partners</li>
<li>Identifies and pursues maintenance reinstatement opportunities</li>
<li>Assists in negotiation of maintenance agreements</li>
<li>Work closely with distributor, Acronis Sales manager and Sales Engineers to ensure sales closure</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>Strong communication and interpersonal skills</li>
<li>Strong time management skills. Punctual, reliable, and strong attention to detail</li>
<li>Ability to articulate product’s different features, and answers any questions customers might have</li>
<li>Strong closing sales skills</li>
<li>Knowledge on Salesforce is preferred</li>
<li>Able to make up 30 and above calls each day</li>
<li>Self-motivated, upbeat, organized and highly persistent in follow-ups</li>
<li>Flexible, team player, open to changes in responsibilities and strategies</li>
<li>Fluent English and Korean</li>
</ul>
WHO WE ARE
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 
#L1-WC1

Seoul

Account Manager (Korean Language)

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